Richemont Senior Sales Associate

Seniority
Senior
Posted
May 18, 2026

About Richemont

Richemont is a Swiss-based luxury goods holding company comprising distinguished maisons active in watches, jewellery and accessories. The group is recognised for its emphasis on craftsmanship, heritage brands and an international retail footprint; employees typically operate within maison-led teams that combine rigorous product knowledge, refined client service and opportunities for cross-border career progression.

Richemont is hiring a Sr. Sales Associate in Seoul: senior retail role delivering luxury client service and driving boutique sales.

Role & Responsibilities

  • Deliver exceptional, anticipatory client service and cultivate long-term relationships through proactive clienteling and follow-up.
  • Achieve and exceed individual and boutique sales targets; drive KPI performance through upselling, cross-selling and conversion optimization.
  • Maintain impeccable visual merchandising and product presentation in accordance with maison standards.
  • Manage high-value transactions, after-sales enquiries and warranty processes with discretion and accuracy.
  • Operationally support boutique activities including stock control, receiving and reconciliation, POS operation and daily cash management.
  • Mentor and coach junior staff; act as an ambassador for brand values and service excellence on the sales floor.
  • Utilize CRM tools to record client interactions, pipeline opportunities and after-sales service notes.

Qualifications

  • Proven track record in luxury retail sales with demonstrated achievement against targets.
  • Extensive product knowledge of watches and/or high jewellery, or demonstrable ability to learn technical product specifics quickly.
  • Excellent interpersonal and negotiation skills with a client-first approach.
  • Ability to manage confidential client information and high-value transactions with professionalism.
  • Flexible availability to work retail shifts, weekends and peak trading periods.

Skills

Clienteling Luxury retail sales High-value transaction handling Merchandising and visual standards Inventory control and stock management POS systems CRM platforms After-sales service and warranty handling KPI-driven selling Cash handling and reconciliation

Experience

Typically requires 3–5+ years of direct experience in luxury retail selling, preferably within watches, fine jewellery or comparable high-value accessories. Experience mentoring colleagues or leading on-floor initiatives is highly desirable.

Education

High school diploma or equivalent required; tertiary education in business, fashion, hospitality or retail management preferred.

Workplace

The successful candidate will be located in Seoul, Seoul, South Korea.

Culture

Richemont maisons prioritise craftsmanship, discretion and an elevated client experience. The working environment is collaborative and international, offering structured training and the chance to work with heritage products and discerning clientele.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Richemont, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Senior Client Advisor», «Senior Sales Advisor», «Senior Boutique Associate», «Lead Sales Consultant», «Senior Retail Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Richemont

Richemont Senior Sales Associate

Seoul, South Korea

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