Richemont Senior Sales Associate
- Employment
- Full-Time
- Seniority
- Senior
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Jun 8, 2026
About Richemont
Richemont is one of the world’s foremost luxury groups, stewarding a distinguished portfolio of maisons across jewellery, watchmaking, fashion and accessories, including Cartier, Van Cleef & Arpels, Jaeger-LeCoultre and Montblanc. As an employer, it combines the heritage of artisanal excellence with a forward-looking culture shaped by innovation, client-centricity and responsible business. Its global teams operate in an environment that values craftsmanship, entrepreneurship and collaboration, offering opportunities to grow within iconic maisons and group functions alike. Richemont attracts professionals who aspire to contribute to enduring luxury, preserving rare savoir-faire while helping define the future of high craftsmanship.
Cartier Senior Sales Associate in Phuket, Thailand — luxury retail role driving sales and client engagement for haute horlogerie and high jewellery.
Role & Responsibilities
- Achieve individual and collective sales objectives through consultative selling and comprehensive product knowledge
- Track personal sales performance and implement action plans to drive target achievement
- Identify and convert clienteling opportunities by organizing appointments and developing detailed client profiles
- Deliver exceptional and personalized client service, extending warm welcome and assessing individual needs
- Serve as the dedicated point of contact for client and services inquiries, ensuring seamless resolution and satisfaction
- Manage client information accurately and compliantly, leveraging insights to deliver bespoke client journeys
- Develop proactive outreach initiatives to drive robust client and prospect engagement
- Participate in client events to reinforce brand values and deepen client relationships
- Support boutique management on floor leadership, including queue management and opening/closing procedures
- Ensure strict adherence to Cartier procedures regarding safety, security, product handling, inventory, and cash management
- Maintain accurate stock management, actively participate in inventory processes, and ensure impeccable boutique presentation
- Provide ad-hoc operational support to immediate Supervisor on assigned tasks and special projects
- Contribute constructively to visual merchandising implementation and boutique continuous improvement efforts
Qualifications
- Minimum Bachelor degree in any field
- Minimum 5 years of retail experience, preferably in watches and jewellery luxury retail
- Strong leadership skills and team player mentality
- Client service mindset with digital proficiency
- Excellent command of English and Thai; proficiency in Chinese or Russian is advantageous
- Well-groomed appearance with pleasant and dynamic personality
Skills
Experience
Minimum 5 years of retail experience, preferably in watches and jewellery within the luxury retail sector. Demonstrated track record in achieving sales targets, developing strong client relationships, and supporting retail management.
Education
Bachelor degree in any field
Workplace
This position is based in Phuket, Phuket, Thailand.
Culture
Richemont fosters a refined, international workplace where its Maisons preserve exceptional craftsmanship while benefiting from the strength and perspective of a global luxury group. As an employer, it values long-term stewardship, collaboration, innovation, and the development of talent within an environment shaped by heritage, creativity, and high standards.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Richemont, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Senior Sales Advisor», «Retail Sales Consultant», «Client Relations Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.