Buccellati Senior Sales Associate

About Buccellati

Buccellati is an emblem of Italian high jewelry, celebrated since 1919 for its Milanese heritage, Renaissance-inspired artistry, and exceptional goldsmithing techniques. As an employer, the Maison offers a refined environment where craftsmanship, creativity, and cultural legacy are held to the highest standards. Its teams contribute to a world of rare beauty, from hand-engraved jewels and silver creations to client experiences defined by discretion and excellence. Buccellati values precision, patience, and a deep respect for artisanal knowledge, while fostering collaboration across boutiques, ateliers, and corporate functions. Joining Buccellati means becoming part of a living tradition dedicated to timeless elegance and uncompromising quality.

Role & Responsibilities

• Contribute to boutique sales targets and performance metrics while delivering exceptional customer service aligned with Maison standards
• Execute all stages of the sales process—welcome, discovery, persuasion, closing, and client development—with refined technique and professionalism
• Cultivate and expand a high-value client portfolio through targeted relationship management and CRM execution
• Process all sales transactions accurately, maintain proper cash records, and administer opening and closing procedures
• Develop and communicate deep product knowledge of Buccellati creations, emphasizing heritage craftsmanship and hand-engraving techniques
• Actively participate in visual merchandising, floor displays, merchandise replenishment, and inventory management
• Represent the Maison at boutique events and external engagements as a brand ambassador
• Provide after-sales support and resolve client inquiries in accordance with brand values and service excellence
• Maintain boutique tidiness, aesthetic presentation, and compliance with visual merchandising guidelines
• Attend mandatory training and master the brand's established sales methodologies

Qualifications

• Minimum 5–8 years of proven experience in luxury retail, specifically in jewellery or high-jewellery environments
• Well-established portfolio of local and international VIP clientele
• Track record of consistently high sales performance in luxury retail
• Fluency in French and English (mandatory); Italian proficiency highly advantageous
• Confidence and expertise in handling high-value transactions
• Proficiency with Microsoft Office applications
• Excellent interpersonal and communication skills with refined customer service orientation
• Strong attention to detail with ability to manage multiple priorities simultaneously and precisely

Skills

Experience

Minimum 5–8 years of professional experience in luxury retail, with demonstrated expertise in the jewellery and high-jewellery sector. Applicants should demonstrate a proven ability to build and maintain a sophisticated VIP client base, consistently achieve elevated sales targets, and operate effectively in a fast-paced retail environment.

Education

Secondary education or equivalent required; completion of luxury retail or jewellery specialist training programmes is advantageous but not mandatory.

Workplace

Culture

Buccellati offers a workplace culture rooted in exceptional Italian craftsmanship, artistic heritage, and meticulous attention to detail. As an employer, it fosters an environment where artisanship, collaboration, and respect for tradition are balanced with a refined approach to innovation and excellence in luxury jewelry and silversmithing.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.