Richemont Senior Sales Associate
- Location
- Seniority
- Senior
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Apr 10, 2026
About Richemont
Richemont is a leading luxury goods group comprising distinguished maisons in watches, jewellery and writing instruments. The organisation is recognised for its emphasis on artisanal craftsmanship, curated maisons and long-term client relationships; as an employer it offers career paths across boutiques, wholesale and maison-level roles within a global luxury ecosystem.
Richemont is hiring a Senior Sales Associate in Geneva — lead boutique client engagement, achieve sales targets and represent a maison of watches or jewellery.
Role & Responsibilities
- Deliver exemplary, personalised service to high-net-worth and discerning clientele, creating memorable in-store experiences.
- Develop and maintain long-term client relationships through proactive prospecting, clienteling and after-sales follow-up.
- Achieve and exceed individual and store sales targets while contributing to store commercial strategies and KPI tracking.
- Manage the full sales cycle: product presentation, consultation, quotation, transaction processing and post-sale service.
- Maintain deep, up-to-date product knowledge across relevant categories (watches, jewellery or writing instruments) and communicate technical and heritage aspects with authority.
- Support visual merchandising and ensure the boutique adheres to brand standards for presentation, stock placement and loss-prevention procedures.
- Use CRM and point-of-sale systems to log client interactions, manage appointments and follow up on opportunities.
- Coach and mentor junior sales colleagues; contribute to an inclusive, high-performance boutique culture.
Qualifications
- Proven track record of high-achieving retail performance in the luxury sector, ideally within watches, jewellery or high-end accessories.
- Exceptional interpersonal skills with demonstrated ability to build trust with affluent clients and close complex sales.
- Strong commercial acumen, numeracy and experience working to targets and KPIs.
- Fluent in English; additional languages advantageous depending on market.
- Authorization to work in Switzerland and flexible availability to cover boutique operating hours, including weekends and peak selling periods.
Skills
Experience
Typically 4+ years of progressive experience in luxury retail sales, with demonstrable success in building and managing a high-value client portfolio and consistently achieving sales targets.
Education
Secondary education required; tertiary qualification in business, retail, hospitality or a related discipline preferred but not mandatory.
Workplace
This position is based in Geneva, Geneva, Switzerland.
Culture
Richemont cultivates a maison-driven culture that prizes heritage craftsmanship, meticulous product knowledge and long-term client relationships. The working environment emphasises professionalism, discretion and continuous development within internationally recognised luxury maisons.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Richemont, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Senior Client Advisor», «Senior Sales Advisor», «Lead Retail Associate», «Senior Client Relations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.