Delvaux Senior Sales Advisor
- Employment
- Full-Time
- Seniority
- Senior
- Department
- Clienteling, CRM & VIP Relations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jul 30, 2026
About Delvaux
Founded in Brussels in 1829, Delvaux is widely regarded as the world’s oldest luxury leather goods house and a distinguished ambassador of Belgian craftsmanship. As an employer, the Maison offers a refined, international environment where heritage, creativity, and precision meet contemporary client experience. Its teams contribute to exceptional handbags and accessories shaped by artisanal savoir-faire, architectural elegance, and a culture of quiet excellence. Delvaux seeks individuals who value discretion, meticulous execution, and meaningful service, providing opportunities across craftsmanship, retail, design, operations, and corporate functions within a House that continues to evolve while honoring nearly two centuries of innovation and tradition.
Delvaux Senior Sales Advisor in Hong Kong. Build client relationships, drive luxury leather goods sales, and manage campaigns for the iconic Belgian maison.
Role & Responsibilities
- Develop and implement customer contact strategies to communicate product launches and engage potential clients in targeted sales campaigns
- Act as the primary point of contact for customer inquiries and complaints, resolving issues and escalating complex matters appropriately
- Establish clear objectives for each sales engagement and deliver presentations using standard materials to assess customer interest and needs
- Identify and qualify potential customers through referrals, existing customer networks, trade shows, and industry conferences
- Recommend products and services that align with customer requirements, propose configurations and quantities, and guide purchasing decisions
- Schedule follow-up activities and maintain accurate CRM records to support customer retention and business development initiatives
- Collaborate with internal colleagues to strengthen external customer relationships and address evolving market demands
- Ensure compliance with organizational policies, regulatory standards, and codes of conduct, seeking supervisor authorization for procedural exceptions
- Monitor personal performance against objectives and contribute to performance management processes and development planning
- Enhance professional capabilities through continuous learning, industry research, formal training, and attendance at relevant conferences
Qualifications
- Demonstrated experience in luxury retail or B2B sales environments
- Proven ability to identify customer needs and propose tailored solutions
- Strong presentation and communication skills in English; additional languages highly valued
- CRM system proficiency and comfort with sales management tools
- Track record of building and maintaining high-value customer relationships
Skills
Experience
Minimum 3–5 years of professional sales experience in luxury goods, premium retail, or B2B client management, with demonstrated success in new business development and account retention.
Education
Secondary education minimum; tertiary qualification in business, marketing, or related discipline preferred.
Workplace
The successful candidate will be located in Hong Kong, Hong Kong, China.
Culture
Delvaux fosters a refined, craftsmanship-driven workplace rooted in Belgian heritage and a deep respect for artisanal excellence. As an employer, the Maison values precision, creativity, and long-term expertise, offering an environment where teams contribute to the evolution of an iconic luxury leather goods house.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Delvaux, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Senior Sales Consultant», «Account Executive», «Luxury Sales Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.