Richemont Senior Manager, Retail Performance
- Employment
- Full-Time
- Seniority
- Senior
- Department
- Retail & Boutique Operations
- Posted
- May 28, 2026
About Richemont
Richemont is a global luxury goods conglomerate headquartered in Geneva, Switzerland, with a portfolio encompassing prestigious brands across jewelry, watches, fashion, and accessories. The company operates through multiple maisons including Cartier, Van Cleef & Arpels, and Montblanc, maintaining a commitment to exceptional craftsmanship and heritage-driven excellence across all business verticals. Richemont operates an extensive global retail network alongside a robust digital commerce platform, serving discerning clientele across more than 160 countries.
Richemont hiring Senior Manager, Retail Performance in New York. Lead retail operations, manage performance metrics, drive revenue growth.
Role & Responsibilities
- Oversee retail performance metrics, including sales, profitability, inventory turnover, and customer satisfaction across assigned store locations
- Develop and implement strategic initiatives to optimize store-level operations and drive revenue growth
- Lead, mentor, and evaluate retail management teams to ensure consistent execution of brand standards and operational excellence
- Collaborate with merchandising, marketing, and supply chain functions to align inventory allocation and promotional calendars with business objectives
- Monitor competitor activity and market trends to inform tactical recommendations and maintain competitive positioning
- Conduct regular store visits and audits to assess compliance with brand guidelines, visual merchandising standards, and operational procedures
- Analyze key performance indicators and sales data to identify opportunities for improvement and implement corrective action plans
Qualifications
- Bachelor's degree in business administration, retail management, or a related discipline
- Minimum 7-10 years of progressive retail management experience in luxury goods, high-end fashion, or comparable premium retail environments
- Demonstrated success managing multi-unit retail operations or overseeing store-level performance initiatives
- Strong analytical and financial acumen with proficiency in retail metrics and P&L analysis
- Proven leadership capability with experience building and motivating high-performing teams
Skills
Experience
Minimum 7-10 years of progressive retail management experience, preferably within luxury goods or premium fashion retail. Candidates should demonstrate a strong track record of optimizing store-level performance, managing cross-functional teams, and driving measurable business results through operational improvements and strategic initiatives.
Education
Bachelor's degree in business administration, retail management, hospitality management, or a related field.
Workplace
The successful candidate will be located in New York, New York, USA.
Culture
Richemont's retail organization values strategic thinking, operational excellence, and a deep commitment to understanding client needs within luxury markets. The company fosters a collaborative environment where innovation and data-driven decision-making intersect with heritage and craftsmanship, enabling professionals to contribute meaningfully to building enduring brand equity.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Richemont, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Operations Director», «Senior Retail Manager», «Retail Performance Director», «Store Performance Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.