Richemont Senior Manager, Regional Business Risk & Compliance

About Richemont

Richemont is one of the world’s foremost luxury groups, stewarding a distinguished portfolio of maisons across jewellery, watchmaking, fashion and accessories, including Cartier, Van Cleef & Arpels, Jaeger-LeCoultre and Montblanc. As an employer, it combines the heritage of artisanal excellence with a forward-looking culture shaped by innovation, client-centricity and responsible business. Its global teams operate in an environment that values craftsmanship, entrepreneurship and collaboration, offering opportunities to grow within iconic maisons and group functions alike. Richemont attracts professionals who aspire to contribute to enduring luxury, preserving rare savoir-faire while helping define the future of high craftsmanship.

Role & Responsibilities

• Define and implement the regional Business Risk & Compliance roadmap in alignment with Maison and Regional priorities
• Promote a culture of integrity, accountability and risk awareness throughout the organization
• Identify, assess and monitor operational, commercial and reputational risks across the region
• Maintain regional risk registers and ensure mitigation plans are effectively implemented
• Provide regular reporting and recommendations to the Director of Retail Excellence and Regional Leadership
• Lead the review, optimization and governance of Standard Operating Procedures to balance operational efficiency with compliance requirements
• Ensure boutiques and Points of Sale consistently operate in accordance with Cartier standards
• Standardize operational practices across Hong Kong, Macau and Taiwan
• Develop and execute the regional boutique and POS compliance audit programme
• Conduct operational reviews, stock verification and control testing
• Review supporting documentation and monitor remediation of audit findings
• Identify operational risks and implement corrective actions in partnership with business stakeholders
• Partner with International teams and Maison functions to ensure product and inventory compliance throughout the region
• Monitor inventory governance, stock movements and high-value product controls
• Support inventory compliance during boutique openings, transfers, renovations and closures
• Maintain sound understanding of local regulatory and compliance requirements across Hong Kong, Macau and Taiwan
• Partner with Human Resources to ensure full compliance with local legislation and Group policies
• Support investigations relating to employee complaints, misconduct and policy breaches in boutiques
• Partner with Commercial and Retail Operations teams to ensure governance over pricing, promotions, commercial approvals and operational processes
• Act as the Business Risk & Compliance representative for regional transformation initiatives
• Lead or coordinate investigations involving operational incidents, inventory discrepancies, fraud and policy violations
• Develop dashboards and reporting to monitor operational compliance, audit results, inventory accuracy, incident trends and key risk indicators

Qualifications

• Proven experience in business risk management, compliance and operational governance within luxury retail or multinational organizations
• Strong knowledge of regulatory requirements in Hong Kong, Macau and/or Taiwan
• Demonstrated ability to lead cross-functional teams and drive compliance culture
• Experience developing and implementing audit programmes and control frameworks
• Proficiency in risk assessment methodologies and incident investigation
• Excellent analytical and problem-solving capabilities
• Strong communication and stakeholder management skills

Skills

Experience

10+ years of progressive experience in risk management, compliance, internal audit or operational governance, preferably within luxury retail, jewelry, watches or high-end accessories sectors. Demonstrated track record of managing multi-regional compliance programmes and leading teams in Asia-Pacific markets.

Education

Bachelor's degree in Business Administration, Finance, Law, Risk Management or related discipline; professional qualifications such as CIA (Certified Internal Auditor), CRMA (Certified Risk Management Assurance) or equivalent compliance certifications are highly valued.

Workplace

Culture

Richemont fosters a refined, international workplace where its Maisons preserve exceptional craftsmanship while benefiting from the strength and perspective of a global luxury group. As an employer, it values long-term stewardship, collaboration, innovation, and the development of talent within an environment shaped by heritage, creativity, and high standards.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.