Richemont Senior Consumer Insight Analyst

Seniority Senior
Department Research, Innovation & Product Development
Industry Fine Watches & Horology
Posted ✦ Today

Richemont — Senior Consumer Insight Analyst in Paris. Lead consumer research and deliver actionable insights for luxury maisons.

Overview

Richemont is a leading luxury goods group composed of internationally renowned maisons in watches, jewellery and accessories. As a multi-brand Swiss holding, it combines deep artisanal heritage with global retail and wholesale operations; the organisation attracts professionals who value craftsmanship, brand stewardship and international market reach.

Role & Responsibilities

  • Design and execute quantitative and qualitative consumer research programmes to inform brand, product and marketing strategies.
  • Translate primary and secondary data into actionable consumer segmentation, persona frameworks and opportunity maps.
  • Develop and maintain dashboards and regular reports tracking consumer KPIs, market trends and campaign performance.
  • Collaborate closely with brand, product, marketing and retail teams to prioritise insights and convert findings into commercial initiatives.
  • Manage external research agencies and vendors, overseeing questionnaire design, fieldwork quality and data integrity.
  • Present clear, evidence-based recommendations to senior stakeholders and support decision-making with robust statistical justification.

Qualifications

  • Proven track record in consumer or market research within luxury, premium goods, retail or related sectors.
  • Strong statistical literacy with experience designing surveys, sampling and applying inferential techniques.
  • Excellent stakeholder management and presentation skills; able to influence cross-functional teams and senior management.
  • Fluent data-to-storytelling capability: synthesises complex datasets into concise strategic recommendations.
  • Experience commissioning and supervising external research partners and agencies.

Skills

Qualtrics SPSS R Python SQL Tableau Power BI Google Analytics Excel (advanced)

Experience

Typically 4–6 years of progressive experience in consumer insights, market research or CRM analytics, preferably with exposure to luxury goods, fashion, watches or high‑end jewellery.

Education

Bachelor's degree in marketing, statistics, economics, social sciences or related discipline; postgraduate degree (MSc/MA) in market research, consumer behaviour or business analytics preferred.

Workplace

This position is based in Paris, Île-de-France, France. Cerulean lists 3.417 open roles in Paris, including 33 posted recently. The broader Île-de-France area accounts for 3.862 active listings on Cerulean, 48 of which are new. In France as a whole, Cerulean currently features 4.439 open positions, with 57 posted this week.

Culture

Richemont combines deep respect for craft and brand heritage with an international, entrepreneurial mindset. The working environment values cross‑brand collaboration, analytical rigour and the ability to translate cultural and consumer nuance into commercial advantage.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Richemont, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Senior Consumer Insights Analyst», «Senior Market Research Analyst», «Customer Insight Analyst — Senior», «Consumer Intelligence Analyst», «Senior Insights Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.