Richemont Senior Client Advisor
- Employment
- Full-Time
- Seniority
- Senior
- Department
- Retail & Boutique Operations
- Posted
- Aug 7, 2026
About Richemont
Richemont is one of the world’s foremost luxury groups, stewarding a distinguished portfolio of maisons across jewellery, watchmaking, fashion and accessories, including Cartier, Van Cleef & Arpels, Jaeger-LeCoultre and Montblanc. As an employer, it combines the heritage of artisanal excellence with a forward-looking culture shaped by innovation, client-centricity and responsible business. Its global teams operate in an environment that values craftsmanship, entrepreneurship and collaboration, offering opportunities to grow within iconic maisons and group functions alike. Richemont attracts professionals who aspire to contribute to enduring luxury, preserving rare savoir-faire while helping define the future of high craftsmanship.
Richemont Senior Client Advisor role at Harrods, London. Luxury retail excellence and client relationship management.
Role & Responsibilities
- Deliver personalized client service and product expertise to affluent and high-net-worth clientele
- Build and maintain long-term relationships with key clients through proactive engagement and bespoke recommendations
- Achieve individual and team sales targets whilst maintaining service excellence standards
- Present product collections and curate tailored selections aligned with client preferences and lifestyle
- Mentor junior advisors and contribute to team development and performance
- Monitor inventory, manage client special requests, and coordinate exclusive previews or events
Qualifications
- Proven track record in luxury retail or high-end client services
- Demonstrated expertise in relationship-building and complex sales
- Comprehensive product knowledge across multiple luxury categories
- Fluency in at least two languages preferred
- Professional presentation and interpersonal excellence
Skills
Experience
Minimum 5–7 years in luxury retail, client advisory, or comparable high-end customer-facing roles, with demonstrated success in managing premium client portfolios and achieving sales objectives.
Education
Secondary education or equivalent; tertiary qualifications in business, retail management, or related disciplines preferred.
Workplace
The successful candidate will be located in London, England, UK.
Culture
Richemont fosters a refined, international workplace where its Maisons preserve exceptional craftsmanship while benefiting from the strength and perspective of a global luxury group. As an employer, it values long-term stewardship, collaboration, innovation, and the development of talent within an environment shaped by heritage, creativity, and high standards.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Richemont, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Relations Manager», «Senior Sales Consultant», «Luxury Retail Specialist», «Premium Client Executive», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.