Richemont Senior Client Advisor
- Seniority
- Senior
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- May 19, 2026
About Richemont
Richemont is a Swiss-based luxury goods group that owns and manages a portfolio of leading maisons across watches, jewellery and fashion. The company is recognized for stewarding heritage brands with a focus on craftsmanship, product excellence and global retail operations.
Richemont is hiring a Senior Client Advisor in Las Vegas — drive luxury sales, cultivate VIP relationships and represent Richemont's maisons.
Role & Responsibilities
- Develop and maintain long-term relationships with high-net-worth and VIP clients through proactive outreach, personalised service and tailored clienteling.
- Achieve and exceed individual and store sales targets by maximising conversion, average transaction value and repeat business.
- Deliver exceptional in-boutique experiences including private appointments, product education and presentation of fine watches and jewellery.
- Manage CRM records and follow up on opportunities, ensuring accurate client data, purchase histories and personalised communications.
- Provide after-sales support and liaise with service/repair teams to ensure timely resolution of client requests and warranty matters.
- Uphold brand visual and merchandising standards within the boutique and ensure the secure handling and presentation of high-value stock.
- Coach and mentor junior sales colleagues, modelling best practices in clienteling, product knowledge and store procedures.
- Comply with internal controls and luxury retail protocols, including cash handling, transaction documentation and loss-prevention measures.
Qualifications
- Proven track record of high-value luxury sales with demonstrable results in client acquisition and retention.
- Extensive product knowledge of watches, jewellery or closely related luxury categories; aptitude for learning technical product details.
- Exceptional interpersonal skills, discretion and the ability to cultivate trust with affluent clientele.
- Confident use of CRM and point-of-sale systems; meticulous attention to client data accuracy and follow-up.
- Availability to work a retail schedule including evenings, weekends and peak holiday periods.
- Legal authorization to work in the United States.
Skills
Experience
Minimum of 5+ years of progressive experience in luxury retail, ideally within watches, high jewellery or premium leather goods, with a documented history of meeting or exceeding sales targets and managing VIP clients.
Education
High school diploma required; bachelor’s degree in business, luxury retail, marketing or a related field preferred.
Workplace
This position is based in Las Vegas, Nevada, USA.
Culture
Richemont cultivates a culture that prizes craftsmanship, client-centric service and the preservation of maison heritage. Teams operate with high standards of professionalism and collaboration, and employees are expected to represent the brand with exceptional poise and discretion.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Richemont, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Senior Sales Advisor», «Senior Client Relations Advisor», «Senior Boutique Advisor», «Senior Client Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.