Jaeger LeCoultre Senior Client Advisor
- Employment
- Full-Time
- Seniority
- Senior
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Aug 10, 2026
About Jaeger LeCoultre
Jaeger-LeCoultre, founded in 1833 in the Vallée de Joux, is one of Switzerland’s most revered watchmaking manufactures and a maison defined by invention, precision, and discreet elegance. As an employer, it offers a rare environment where artisans, engineers, designers, and commercial talents collaborate across more than 180 specialist skills, from movement development and grand complications to métiers d’art and client experience. Within the Richemont group, the maison combines heritage with international reach, encouraging rigorous craftsmanship, continuous learning, and respect for time as both a technical measure and a cultural value. Its teams contribute to enduring creations shaped by excellence, curiosity, and shared responsibility.
Jaeger-LeCoultre seeks Senior Client Advisor in Hong Kong SAR for luxury watch retail sales and customer service.
Role & Responsibilities
- Achieve individual sales targets and contribute to boutique-wide performance metrics including total turnover, average transaction value, product mix diversity, and transaction frequency
- Deliver exceptional customer service by identifying client needs and recommending timepieces that align with their requirements and preferences
- Maintain comprehensive product knowledge of the Jaeger-LeCoultre collection and communicate the brand's heritage, technical specifications, and craftsmanship to clients
- Uphold boutique appearance standards and ensure product displays comply with brand guidelines and merchandising specifications
- Adhere to all safety protocols, security procedures, authorization protocols, and reporting requirements within the boutique environment
Qualifications
- Minimum 5 years of professional experience in the luxury watch industry
- Fluent in Cantonese, English, and Mandarin Chinese
- Self-motivated with a positive professional demeanor and consultative selling approach
- Strong interpersonal and communication skills with the ability to engage diverse clientele effectively
Skills
Experience
Minimum 5 years in the luxury watch industry, with proven expertise in high-value client acquisition and consultative sales in a luxury retail environment.
Workplace
This position is based in Hong Kong, Hong Kong, China.
Culture
Jaeger-LeCoultre fosters a culture rooted in exceptional watchmaking savoir-faire, precision, and a deep respect for its heritage in the Vallée de Joux. As an employer, the Maison encourages collaboration between artisans, engineers, and creative talents, offering an environment where innovation and mastery are pursued with patience, rigor, and elegance.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Jaeger LeCoultre, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Senior Sales Advisor», «Luxury Watch Specialist», «Client Relations Manager», «Senior Retail Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.