Richemont Senior Client Advisor
Richemont seeks a Senior Client Advisor in Abu Dhabi to deliver high‑touch sales, clienteling and boutique leadership for its luxury maisons.
Overview
Richemont is a leading Swiss-based luxury goods holding company that houses a portfolio of distinguished maisons across jewellery, watches and accessories, including Cartier, Van Cleef & Arpels and Montblanc. As an employer, Richemont emphasizes artisanal heritage, brand craftsmanship and global retail excellence while offering career paths within an international luxury ecosystem.
Role & Responsibilities
- Deliver exemplary, high‑touch service to UHNW and affluent clientele through personalised appointments, private viewings and targeted clienteling.
- Achieve and exceed individual and store sales targets while maximising average transaction value and repeat business.
- Develop and maintain a robust client portfolio via proactive outreach, CRM management and bespoke relationship strategies.
- Support boutique visual and merchandising standards to reflect maison identity and ensure impeccable product presentation.
- Conduct product presentations and consultations with authoritative knowledge of materials, manufacture and provenance.
- Coordinate after‑sales follow‑up, repairs and bespoke requests in partnership with aftercare teams and maisons.
- Mentor and coach junior advisors, modelling best practices in selling, clienteling and store operations.
- Participate in private events, trunk shows and VIP activations to deepen client engagement and grow the contact base.
Qualifications
- Proven track record in luxury retail sales with consistent achievement against targets.
- Demonstrable clienteling experience with UHNW or affluent customer segments.
- Exceptional communication and interpersonal skills; poised under pressure and discreet with client matters.
- Strong product knowledge in watches, jewellery or high‑end accessories (or ability to rapidly acquire expertise).
- Experience mentoring or leading peers in a boutique retail environment.
- Legal right to work in the UAE and flexibility to work evenings and weekends as required by retail operations.
Skills
Experience
Typically 5+ years of progressive experience in luxury retail, with prior success selling high‑value watches, jewellery or luxury leather goods and a documented ability to grow and retain a premium client portfolio.
Education
Secondary education required; tertiary diploma or degree in sales, hospitality, luxury brand management or related field preferred.
Workplace
This position is based in Abu Dhabi, Abu Dhabi, UAE. Cerulean lists 26 open roles in Abu Dhabi. In UAE as a whole, Cerulean currently features 153 open positions, with 3 posted this week.
Culture
Richemont boutiques cultivate a culture of craftsmanship, discretion and elevated client service; teams operate with meticulous attention to detail and respect for maison heritage. The workplace is international and collaborative, with emphasis on continuous product training and career mobility across maisons.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.