Richemont Sales Support Executive

Employment
Full-Time
Seniority
Entry-Level
Posted
Aug 4, 2026

About Richemont

Richemont is one of the world’s foremost luxury groups, stewarding a distinguished portfolio of maisons across jewellery, watchmaking, fashion and accessories, including Cartier, Van Cleef & Arpels, Jaeger-LeCoultre and Montblanc. As an employer, it combines the heritage of artisanal excellence with a forward-looking culture shaped by innovation, client-centricity and responsible business. Its global teams operate in an environment that values craftsmanship, entrepreneurship and collaboration, offering opportunities to grow within iconic maisons and group functions alike. Richemont attracts professionals who aspire to contribute to enduring luxury, preserving rare savoir-faire while helping define the future of high craftsmanship.

Peter Millar UK seeks Sales Support Executive in London to manage wholesale accounts, process orders, and support seasonal campaigns for luxury apparel brand under Richemont.

Role & Responsibilities

  • Manage and support designated house accounts with dedicated client liaison
  • Process sales orders accurately and promptly while tracking deliveries, returns, and escalating issues
  • Coordinate in-house corporate enquiries and seasonal sales campaigns
  • Support showroom setup, sample management, and product presentation for key sales meetings
  • Assist with buying group administration and trade show attendance
  • Resolve customer queries professionally whilst maintaining brand standards
  • Collaborate with customer service, logistics, planning, and finance teams on cross-functional initiatives

Qualifications

  • Valid UK Driving Licence and personal vehicle (essential for field-based travel)
  • Experience in sales support or customer service within retail environments
  • Proficiency with Microsoft Office and sales order processing systems
  • Demonstrated presentation skills, including PowerPoint and product knowledge delivery
  • Strong organisational abilities with capacity to manage multiple concurrent tasks

Skills

Microsoft Office Sales order processing systems PowerPoint Account management Customer service Order administration Cross-functional collaboration

Experience

Sales support or customer service experience in retail is essential; prior exposure to client-facing interactions and account coordination is highly valued.

Education

Not specified.

Workplace

The successful candidate will be located in London, England, UK.

Culture

Richemont fosters a refined, international workplace where its Maisons preserve exceptional craftsmanship while benefiting from the strength and perspective of a global luxury group. As an employer, it values long-term stewardship, collaboration, innovation, and the development of talent within an environment shaped by heritage, creativity, and high standards.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Richemont, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Wholesale Account Executive», «Sales Administrator», «Account Coordinator», «Client Services Executive», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Richemont

Richemont Sales Support Executive

London, UK

Continue to the application.