Richemont Sales Support Associate
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Posted
- Jul 29, 2026
About Richemont
Richemont is one of the world’s foremost luxury groups, stewarding a distinguished portfolio of maisons across jewellery, watchmaking, fashion and accessories, including Cartier, Van Cleef & Arpels, Jaeger-LeCoultre and Montblanc. As an employer, it combines the heritage of artisanal excellence with a forward-looking culture shaped by innovation, client-centricity and responsible business. Its global teams operate in an environment that values craftsmanship, entrepreneurship and collaboration, offering opportunities to grow within iconic maisons and group functions alike. Richemont attracts professionals who aspire to contribute to enduring luxury, preserving rare savoir-faire while helping define the future of high craftsmanship.
Richemont is seeking a Sales Support Associate in Hong Kong to provide administrative and operational support to the sales team.
Role & Responsibilities
- Manage customer inquiries and coordinate sales activities
- Provide administrative support to the sales team
- Ensure accurate processing of transactions and documentation
- Maintain client databases and CRM records
- Support sales performance tracking and reporting
- Facilitate communication between departments and clients
Qualifications
- Strong organizational and multitasking abilities
- Excellent communication skills in English and Cantonese or Mandarin
- Proficiency with CRM systems and Microsoft Office
- Customer service orientation with ability to work in a fast-paced environment
- Attention to detail and commitment to accuracy
Skills
Experience
1-2 years of experience in a sales support, customer service, or administrative role, preferably within the luxury or retail sector.
Education
Secondary education or equivalent; hospitality or business administration certification is advantageous.
Workplace
This position is based in Hong Kong, Hong Kong, China.
Culture
Richemont fosters a refined, international workplace where its Maisons preserve exceptional craftsmanship while benefiting from the strength and perspective of a global luxury group. As an employer, it values long-term stewardship, collaboration, innovation, and the development of talent within an environment shaped by heritage, creativity, and high standards.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Richemont, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Administrator», «Customer Service Associate», «Sales Operations Coordinator», «Client Support Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.