Richemont Sales Staff — Buccellati (Umeda Hankyu)
- Seniority
- Junior
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- May 18, 2026
About Richemont
Buccellati is an Italian high‑jewellery maison renowned for artisanal goldsmithing and textural metalwork; it operates boutiques and counters within premium department stores and forms part of the Richemont group. As a maison within a global luxury conglomerate, Buccellati combines heritage craftsmanship with international retail standards and opportunities across Richemont’s maisons.
Richemont (Buccellati) seeks Sales Staff for its Umeda Hankyu counter in Osaka — high‑jewellery client advisor role.
Role & Responsibilities
- Deliver exemplary, personalised service to clientele at the Buccellati counter within Umeda Hankyu, representing the maison’s aesthetic and values.
- Proactively build and maintain a portfolio of clients through clienteling, follow‑up, and appointment management to drive repeat business and lifetime value.
- Present and demonstrate high‑jewellery pieces with detailed product knowledge, advising on provenance, materials, and care.
- Achieve individual and counter sales targets while contributing to overall store performance and luxury brand KPIs.
- Manage merchandising and visual presentation at the counter to ensure alignment with Buccellati’s brand standards and seasonal directives.
- Operate point‑of‑sale systems, process transactions, handle reservations and manage documentation for sales and after‑sales services.
- Support stock control, incoming/outgoing inventory procedures, and loss‑prevention measures in coordination with store operations.
- Collaborate with store management and the regional Buccellati team on events, trunk shows, and VIP servicing initiatives.
Qualifications
- Proven track record in luxury retail sales, preferably within high‑jewellery, fine jewellery, or watches.
- Demonstrable ability to build and maintain long‑term client relationships and to close high‑value transactions.
- Outstanding interpersonal presence, discretion, and a client‑first attitude appropriate to ultra‑luxury service.
- Flexibility to work department‑store hours, including weekends and peak retail periods.
- Legal right to work in Japan.
Skills
Experience
Typically 2+ years of frontline luxury retail experience, ideally within high‑jewellery or fine jewellery; experience working at a department‑store counter or luxury boutique is highly desirable.
Education
High school diploma or equivalent required; vocational or tertiary education in retail, luxury brand management, gemology or related fields preferred.
Workplace
This position is based in Osaka, Osaka, Japan.
Culture
The maison prizes artisanal excellence, discretion and personalised service, fostering a boutique environment where craftsmanship and client relationships are paramount. As part of Richemont, employees benefit from a networked luxury ecosystem and rigorous retail standards with opportunities for professional development across maisons.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Richemont, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor — High Jewellery», «Client Advisor — Luxury Jewellery», «Luxury Sales Associate — Buccellati», «Jewellery Sales Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.