Richemont Sales Manager
- Location
- Seniority
- Manager
- Posted
- Mar 16, 2026
About Richemont
Richemont is a Switzerland-based luxury goods holding specialising in high-end jewellery, watches and accessories across multiple maisons. As a global luxury group, Richemont combines heritage craftsmanship with international retail and wholesale operations and offers career paths within individual maisons and central functions.
Richemont — Sales Manager in Geneva. Lead boutique sales, develop VIP client relationships and manage a high-performing team for a luxury maison.
Role & Responsibilities
- Lead and develop a boutique sales team to consistently achieve and exceed revenue and KPI targets.
- Own client acquisition, retention and VIP clienteling strategies to strengthen long-term relationships and lifetime value.
- Implement and uphold brand merchandising, visual standards and service protocols to preserve maison identity.
- Coach, mentor and evaluate sales advisors through one-to-one coaching, performance reviews and tailored training plans.
- Manage daily boutique operations including inventory control, stock replenishment, loss prevention and point-of-sale procedures.
- Produce timely sales analyses and reports for regional management and contribute to local business planning.
- Coordinate with regional marketing and CRM teams to execute events, launches and tailored outreach for high-net-worth clients.
Qualifications
- Proven managerial experience in luxury retail or premium jewellery/watches, preferably with responsibility for a boutique or multi-person team.
- Demonstrable track record of meeting sales targets and cultivating high-value client relationships.
- Excellent interpersonal and negotiation skills; confident working with discerning, high-net-worth clientele.
- Strong organisational aptitude with attention to detail in merchandising, stock management and compliance.
- Fluency or strong working proficiency in English; proficiency in French is highly advantageous for Geneva-based roles.
Skills
Experience
Typically 3–5+ years in luxury retail sales with at least 1–2 years in a supervisory or managerial capacity within boutiques selling high-end jewellery, watches or accessories. Experience handling VIP clients and executing local sales campaigns is expected.
Education
Secondary education required; diploma or degree in business, retail management or a related field preferred.
Workplace
The successful candidate will be located in Geneva, Geneva, Switzerland.
Culture
The workplace emphasizes artisanal excellence, discretion and client-centric service consistent with luxury maison standards. Teams operate within a structured, international organisation that values craftsmanship, long-term client relationships and professional development across maisons.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Richemont, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Sales Manager», «Boutique Manager», «Client Relations Manager», «Store Sales Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.