Richemont Sales Channel Manager
- Location
- ParisÎle-de-FranceFrance
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Posted
- Sep 17, 2026
About Richemont
Richemont is one of the world’s foremost luxury groups, stewarding a distinguished portfolio of maisons across jewellery, watchmaking, fashion and accessories, including Cartier, Van Cleef & Arpels, Jaeger-LeCoultre and Montblanc. As an employer, it combines the heritage of artisanal excellence with a forward-looking culture shaped by innovation, client-centricity and responsible business. Its global teams operate in an environment that values craftsmanship, entrepreneurship and collaboration, offering opportunities to grow within iconic maisons and group functions alike. Richemont attracts professionals who aspire to contribute to enduring luxury, preserving rare savoir-faire while helping define the future of high craftsmanship.
Richemont seeks Sales Channel Manager in Paris, France—develop strategy, manage accounts, and lead CRM for luxury retail channel.
Role & Responsibilities
- Develop and implement channel-specific sales strategies aligned with organizational business objectives and financial goals
- Establish relationship management plans for complex customer accounts, identifying and cultivating relationships with decision-makers and influencers
- Prepare and deliver tailored presentations addressing customer needs, concerns, and strategic objectives; secure agreement on customer requirements
- Design complex product-and-services solutions incorporating input from internal specialists; negotiate agreements within predefined commercial parameters
- Manage pricing and terms projects through negotiation with external strategic partners
- Oversee contract portfolio management and service-level agreement negotiation for major accounts
- Implement and maintain CRM system functionality; identify and communicate opportunities for system improvement
- Develop and deliver product education courses tailored to performance needs and business requirements
- Monitor channel performance metrics, sales targets, and KPIs to ensure targets are met or exceeded
- Cultivate personal networks within the business sector and represent the organization at industry events to enhance market presence
- Establish and enforce compliance management frameworks for external partner segments
- Serve as subject matter expert in technology, policy, regulation, and operational management for the team
- Maintain current knowledge of external regulations, industry best practices, and emerging market trends through professional development
Qualifications
- Master's Degree or equivalent professional qualification
- Extensive experience managing complex customer relationships and advising senior colleagues
- Demonstrated experience in general supervision and mentoring of junior staff
- Track record of developing and implementing successful sales strategies
- Proficiency in CRM systems and channel management tools
- Experience negotiating contracts and service-level agreements with strategic partners
Skills
Experience
Extensive professional experience demonstrating the ability to manage complex situations independently and advise senior colleagues; proven experience in general supervision and development of junior team members.
Education
Master's Degree or equivalent level of professional qualification
Workplace
This position is based in Paris, Île-de-France, France.
Culture
Richemont fosters a refined, international workplace where its Maisons preserve exceptional craftsmanship while benefiting from the strength and perspective of a global luxury group. As an employer, it values long-term stewardship, collaboration, innovation, and the development of talent within an environment shaped by heritage, creativity, and high standards.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Richemont, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Channel Director», «Sales Operations Manager», «Key Account Manager», «Sales Strategy Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.