Richemont Sales Channel Manager
- Location
- GuadalajaraJaliscoMexico
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Sep 10, 2026
About Richemont
Richemont is one of the world’s foremost luxury groups, stewarding a distinguished portfolio of maisons across jewellery, watchmaking, fashion and accessories, including Cartier, Van Cleef & Arpels, Jaeger-LeCoultre and Montblanc. As an employer, it combines the heritage of artisanal excellence with a forward-looking culture shaped by innovation, client-centricity and responsible business. Its global teams operate in an environment that values craftsmanship, entrepreneurship and collaboration, offering opportunities to grow within iconic maisons and group functions alike. Richemont attracts professionals who aspire to contribute to enduring luxury, preserving rare savoir-faire while helping define the future of high craftsmanship.
Richemont Sales Channel Manager in Guadalajara, Mexico – lead luxury sales strategy, manage channels & complex accounts.
Role & Responsibilities
- Develop and implement relationship management plans for complex potential customer accounts to identify and build relationships with relevant decision-makers and influencers within the customer organization
- Set clear objectives for each sales call; develop and deliver presentations tailored to the known interests, needs, issues, and concerns of decision-makers and influencers within the customer organization
- Cultivate a personal network within the business sector and represent the organization at industry events to obtain market intelligence and enhance the visibility and reputation of the organization, its products, and services
- Configure complex product-and-services solutions and associated contractual terms that meet the customer's mid- to long-term needs, incorporating input from relevant internal specialists
- Present solutions to customer representatives and negotiate agreements within predefined commercial parameters, or review and authorize sales proposals from team members that deviate from standard terms
- Manage and deliver pricing and terms projects, negotiating with external strategic partners on pricing and terms
- Control specific segments of the organization's business performance metrics, ensuring strategic alignment with financial goals and objectives
- Manage a portfolio of contracts and negotiate service-level agreements, planning, coordinating, and supervising activities related to major contracts
- Oversee the implementation and maintenance of the CRM system within the area of responsibility, identifying and communicate opportunities for system improvement
- Implement and control compliance management for specific segments of the organization's external partners
- Develop product education courses to meet identified needs, improving performance and meeting business requirements
- Act as a subject matter expert in technology, policy, regulation, or operational management for the team, maintaining external accreditations and an in-depth understanding of current and emerging external regulations and industry best practices
Qualifications
- Master's Degree or equivalent level of education
- Extensive experience enabling the job holder to handle the majority of situations and advise others
- Experience in general supervision of more junior colleagues
- Demonstrated expertise in sales channel management, complex account management, and strategic business development
- Proficiency with CRM systems and sales analytics platforms
Skills
Experience
Extensive experience in sales channel management, complex account management, and business development within the luxury sector or comparable high-end industries. Demonstrated ability to manage multiple stakeholder relationships simultaneously, negotiate complex commercial agreements, and deliver strategic results aligned with organizational objectives. Proven experience in general supervision and mentoring of more junior colleagues.
Education
Master's Degree or equivalent level of education in Business Administration, Sales Management, International Business, or a related discipline.
Workplace
This position is based in Guadalajara, Jalisco, Mexico.
Culture
Richemont fosters a refined, international workplace where its Maisons preserve exceptional craftsmanship while benefiting from the strength and perspective of a global luxury group. As an employer, it values long-term stewardship, collaboration, innovation, and the development of talent within an environment shaped by heritage, creativity, and high standards.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Richemont, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Director», «Channel Sales Manager», «Account Director», «Senior Sales Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.