- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Jul 3, 2026
About Piaget
Piaget, a distinguished member of the Richemont Group, is renowned for its exceptional craftsmanship in luxury watches and jewelry. As an employer, Piaget offers a prestigious environment where innovation meets tradition, providing employees with the opportunity to contribute to a legacy of excellence.
Piaget, a leading international luxury jewelry and watch maison founded in 1874, seeks experienced Sales Advisors to support its rapid expansion in the high-potential Japanese market. The role centers on client service excellence and brand development within the boutique environment, requiring expertise in luxury goods and personalized customer engagement. New hires will receive comprehensive onboarding through structured training and an in-store mentorship program to ensure mastery of product knowledge and operational systems.
Role & Responsibilities
- Deliver consultative jewelry and watch sales within the Piaget boutique setting
- Build and maintain client relationships through personalized service and follow-up
- Manage customer records, inventory, and sales transactions using point-of-sale systems
- Process repair and service requests for jewelry and timepieces
- Execute operational tasks using boutique management software
- Contribute to the achievement of sales and client development targets
- Participate in training programs to develop product expertise and luxury retail best practices
Qualifications
- Minimum 2 years of professional sales or customer service experience
- Demonstrated track record in luxury consumer goods, jewelry, or watch retail
- Fluency in Japanese (written and verbal); English and/or Mandarin Chinese highly valued
- Professional demeanor and ability to cultivate trust with high-net-worth clientele
- Proven capability in flexible problem-solving and collaborative team environments
- Willingness to pursue professional development and skill advancement
Skills
Experience
Minimum 2 years of professional experience in sales or customer service. Preferred backgrounds include luxury goods retail, jewelry or watch sales, high-end automotive sales, luxury hospitality (hotels, airlines), or premium fashion. Experience in department store (百貨店) or external sales environments, as well as retail management experience, is valued. Candidates from adjacent industries demonstrating strong interpersonal skills and sales discipline are encouraged to apply.
Education
Secondary education required. Any professional certifications in luxury retail, jewelry (e.g., GIA G.G., Jewelry Coordinator) or horology (e.g., Watch Coordinator, watch maintenance qualifications) are advantageous but not mandatory.
Culture
Piaget is celebrated for its commitment to innovation and artistry, fostering a workplace where creativity and craftsmanship thrive. Employees are part of a dynamic team that values tradition and forward-thinking, offering a unique blend of heritage and modernity.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Piaget, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Boutique Sales Specialist», «Luxury Retail Associate», «Customer Experience Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.