Richemont Sales Channel Manager

About Richemont

Richemont is one of the world’s foremost luxury groups, stewarding a distinguished portfolio of maisons across jewellery, watchmaking, fashion and accessories, including Cartier, Van Cleef & Arpels, Jaeger-LeCoultre and Montblanc. As an employer, it combines the heritage of artisanal excellence with a forward-looking culture shaped by innovation, client-centricity and responsible business. Its global teams operate in an environment that values craftsmanship, entrepreneurship and collaboration, offering opportunities to grow within iconic maisons and group functions alike. Richemont attracts professionals who aspire to contribute to enduring luxury, preserving rare savoir-faire while helping define the future of high craftsmanship.

Role & Responsibilities

• Develop and implement channel sales strategies that align with overall business objectives and identify new business opportunities
• Establish and monitor sales targets and performance metrics to ensure channels meet or exceed revenue goals
• Develop relationship management plans for complex potential customer accounts and build relationships with key decision-makers and influencers
• Set clear objectives for sales calls and deliver tailored presentations to address customer needs and concerns
• Configure complex product-and-services solutions and associated contractual terms that meet customer mid- to long-term requirements
• Negotiate pricing, terms, and service-level agreements with customers and external strategic partners
• Manage a portfolio of contracts and oversee major contract implementation and maintenance
• Oversee CRM system implementation and maintenance within the area of responsibility, identifying system improvement opportunities
• Implement and control compliance management for specific segments and external partners
• Develop and deliver product education training courses to enhance team performance
• Represent the organization at industry events to obtain market intelligence and enhance organizational visibility
• Act as a subject matter expert in technology, policy, regulation, and operational management for the team

Qualifications

• Master's Degree or equivalent level of education
• Extensive experience handling complex sales situations and advising colleagues
• Demonstrated experience in general supervision of junior colleagues
• Proven track record in managing sales channels and complex customer relationships
• Expertise in CRM systems and contract management

Skills

Experience

Extensive experience enabling the job holder to handle the majority of situations and advise others, with demonstrated proficiency in managing sales channels, complex customer accounts, and supervising more junior colleagues within a luxury or high-end B2B environment.

Education

Master's Degree or equivalent professional qualification

Workplace

Culture

Richemont fosters a refined, international workplace where its Maisons preserve exceptional craftsmanship while benefiting from the strength and perspective of a global luxury group. As an employer, it values long-term stewardship, collaboration, innovation, and the development of talent within an environment shaped by heritage, creativity, and high standards.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.