- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 15, 2026
About Chloé
Founded in Paris in 1952 by Gaby Aghion, Chloé is a pioneering luxury maison renowned for its free-spirited femininity, effortless elegance and modern vision of ready-to-wear. As an employer, Chloé offers a creative, international environment where craftsmanship, innovation and responsible luxury converge. The maison encourages individuality, collaboration and entrepreneurial thinking, inviting talent to contribute to a distinctive heritage while shaping the future of fashion with purpose. From design and retail to digital, operations and sustainability, Chloé provides opportunities for people who value authenticity, excellence and meaningful impact within a culture defined by openness, refinement and progressive spirit.
Chloé, a Richemont Maison specializing in luxury fashion and accessories, seeks a Sales Associate to embody the brand's free-spirited femininity in the new Sydney boutique. The successful candidate will serve as a brand ambassador, cultivating lasting client relationships through personalized service, mastering omnichannel tools, and maintaining operational excellence while driving sales productivity and achieving targets.
Role & Responsibilities
- Cultivate and maintain strong, lasting relationships with Chloé clients through personalised service and proactive communication
- Utilise CRM tools and strategies to identify, engage, and retain high-potential clients, driving sales and achieving targets
- Proactively manage client appointments and follow up on inquiries to ensure exceptional customer satisfaction
- Serve as a brand ambassador, demonstrating expert knowledge of Chloé products and services across all channels
- Drive sales by mastering omnichannel tools and providing seamless customer experiences
- Actively participate in training and commercial activities, supporting the team in achieving boutique and individual goals
- Maintain a luxurious and inviting store environment, adhering to visual merchandising standards and brand guidelines
- Ensure efficient after-sales processes, proactively addressing client concerns and resolving issues promptly
- Support the management team in daily operations, including inventory management, loss prevention, and compliance with Richemont policies
Qualifications
- Proven track record as a Sales Associate or Stylist in luxury retail
- Deep understanding of CRM strategies and clienteling techniques
- Strong team player with excellent communication and interpersonal skills
- Results-oriented individual with a passion for exceeding targets
- Committed to providing exceptional customer service and building lasting relationships
- Strong operational skills and attention to detail
Skills
Experience
Demonstrated experience as a Sales Associate or Stylist within the luxury retail sector, with a proven ability to cultivate client relationships, drive sales, and exceed performance targets through exceptional customer service.
Education
Not specified
Workplace
The successful candidate will be located in Sydney, New South Wales, Australia.
Explore jobs in Australia.
Culture
Chloé fosters a workplace culture rooted in feminine creativity, purpose-driven luxury, and an enduring spirit of freedom. As an employer, the maison encourages collaboration, craftsmanship, and responsible innovation, offering teams an environment where authenticity, inclusivity, and contemporary elegance shape the way people work.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chloé, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Retail Associate», «Style Advisor», «Client Relations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.