Richemont Sales Associate
- Location
- SydneyNew South WalesAustralia
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 15, 2026
About Richemont
Richemont is one of the world’s foremost luxury groups, stewarding a distinguished portfolio of maisons across jewellery, watchmaking, fashion and accessories, including Cartier, Van Cleef & Arpels, Jaeger-LeCoultre and Montblanc. As an employer, it combines the heritage of artisanal excellence with a forward-looking culture shaped by innovation, client-centricity and responsible business. Its global teams operate in an environment that values craftsmanship, entrepreneurship and collaboration, offering opportunities to grow within iconic maisons and group functions alike. Richemont attracts professionals who aspire to contribute to enduring luxury, preserving rare savoir-faire while helping define the future of high craftsmanship.
Chloé Sydney seeks Sales Associate to embody the brand's luxury aesthetic and drive client relationships and sales in the new boutique.
Role & Responsibilities
- Cultivate and maintain strong, lasting relationships with Chloé clients through personalised service and proactive communication
- Utilise CRM tools and strategies to identify, engage, and retain high-potential clients, driving sales and achieving targets
- Proactively manage client appointments and follow up on inquiries to ensure exceptional customer satisfaction
- Serve as a brand ambassador, demonstrating expert knowledge of Chloé products and services across all channels
- Drive sales by mastering omnichannel tools and providing seamless customer experiences
- Actively participate in training and commercial activities, supporting the team in achieving boutique and individual goals
- Maintain a luxurious and inviting store environment, adhering to visual merchandising standards and brand guidelines
- Ensure efficient after-sales processes, proactively addressing client concerns and resolving issues promptly
- Support the management team in daily operations, including inventory management, loss prevention, and compliance with Richemont policies
Qualifications
- Proven track record as a Sales Associate or Stylist in luxury retail
- Deep understanding of CRM strategies and clienteling techniques
- Strong team player with excellent communication and interpersonal skills
- Results-oriented individual with a passion for exceeding targets
- Committed to providing exceptional customer service and building lasting relationships
- Strong operational skills and attention to detail
Skills
Experience
Demonstrated experience as a Sales Associate or Stylist within the luxury retail sector, with a proven ability to cultivate client relationships, drive sales, and exceed performance targets through exceptional customer service.
Education
Not specified
Workplace
The successful candidate will be located in Sydney, New South Wales, Australia.
Culture
Richemont fosters a refined, international workplace where its Maisons preserve exceptional craftsmanship while benefiting from the strength and perspective of a global luxury group. As an employer, it values long-term stewardship, collaboration, innovation, and the development of talent within an environment shaped by heritage, creativity, and high standards.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Richemont, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Retail Associate», «Style Advisor», «Client Relations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.