Richemont Sales Associate
Richemont – Sales Associate, Chatswood (Sydney): deliver exceptional luxury client service in a Richemont boutique.
Overview
Richemont is a leading luxury goods group comprising multiple maisons across jewellery, watches, leather goods and writing instruments. As an employer, Richemont emphasizes craftsmanship, heritage brands and elevated client experiences while offering career development across an international portfolio of maisons and retail operations.
Role & Responsibilities
- Deliver exceptional, personalised client service and build long-term client relationships through proactive clienteling and follow-up.
- Achieve and exceed individual and store sales targets through consultative selling and upselling of luxury products.
- Maintain expert product knowledge across relevant categories and communicate brand heritage and craftsmanship to clients.
- Ensure boutique visual merchandising and presentation standards are upheld at all times.
- Operate point-of-sale systems, process transactions accurately and handle returns/exchanges in line with company policy.
- Manage stock: receive, store, tag and reconcile inventory; support merchandising and inventory audits.
- Support after-sales service and client care, coordinating repairs, warranties or bespoke requests as required.
- Collaborate with the boutique team and management to deliver a seamless client experience and support store operations.
Qualifications
- Demonstrable experience in luxury retail or boutique sales (typically 1–3 years preferred).
- Impeccable personal presentation and professional demeanour appropriate for a luxury environment.
- Strong interpersonal and communication skills with a client-focused mindset.
- Proven ability to meet sales targets and use consultative selling techniques.
- Right to work in Australia (legal authorization to be employed in Australia).
- Flexibility to work retail hours including weekends and public holidays.
Skills
Experience
Typically 1–3 years of boutique or luxury retail sales experience with a proven track record of achieving sales targets and delivering high-touch client service.
Education
Secondary education or equivalent; vocational qualification in retail, fashion or luxury brand management preferred but not required.
Workplace
The successful candidate will be located in Sydney, New South Wales, Australia. 104 luxury roles are listed in Sydney on Cerulean, 2 posted in the last 48 hours. Across the New South Wales region, Cerulean lists 112 open positions — 3 listed in the past two days. Cerulean currently advertises 188 open roles in Australia, including 7 added in the last 48 hours.
Culture
Richemont’s retail environment is anchored in tradition, craftsmanship and a client-centric ethos. Teams operate with high standards of professionalism and attention to detail, offering opportunities to develop expertise across prestigious maisons within an international luxury group.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.