Richemont Sales Associate
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Aug 11, 2026
About Richemont
Richemont is one of the world’s foremost luxury groups, stewarding a distinguished portfolio of maisons across jewellery, watchmaking, fashion and accessories, including Cartier, Van Cleef & Arpels, Jaeger-LeCoultre and Montblanc. As an employer, it combines the heritage of artisanal excellence with a forward-looking culture shaped by innovation, client-centricity and responsible business. Its global teams operate in an environment that values craftsmanship, entrepreneurship and collaboration, offering opportunities to grow within iconic maisons and group functions alike. Richemont attracts professionals who aspire to contribute to enduring luxury, preserving rare savoir-faire while helping define the future of high craftsmanship.
Chloe Sales Associate opportunity in Singapore. Join Richemont as a client relationship expert and omnichannel business partner.
Role & Responsibilities
- Deliver exceptional customer service and develop long-term client relationships through personalized engagement
- Implement personalized REACH-out campaigns and utilize clienteling tools to complete CRM tasks within established timeframes
- Capture and maintain comprehensive client data, tracking portfolio of customers including VVICs and VICs
- Leverage all omnichannel services available to drive sales performance
- Monitor store and individual KPI targets and actively engage in commercial initiatives to achieve them
- Complete assigned trainings and participate in all commercial activities established by Boutique Management
- Maintain awareness of local trading environment and competitors' activities
- Ensure impeccable store environment, BOH (Back of House), and personal grooming standards throughout the day
- Proactively inform Boutique Management of any structural repairs or maintenance needed to preserve the luxurious store environment
- Implement all guidelines related to store and BOH management and participate in inventory procedures
- Provide comprehensive after-sales service and follow-up with clients to ensure satisfaction
- Comply with all established Richemont policies and standards
Qualifications
- Demonstrated entrepreneurial spirit and drive for excellence
- Strong commitment to togetherness and team collaboration
- Passion for creativity and positive impact
- Proven ability to develop and maintain long-term client relationships
- Experience with CRM systems and clienteling platforms
- Proficiency in omnichannel retail environments
Skills
Experience
Previous retail or luxury sales experience is preferred, demonstrating ability to manage diverse client portfolios and meet sales targets in a high-end environment.
Education
Secondary education or equivalent; further education in retail, hospitality, or business administration is advantageous.
Workplace
This position is based in Singapore, Central, Singapore.
Culture
Richemont fosters a refined, international workplace where its Maisons preserve exceptional craftsmanship while benefiting from the strength and perspective of a global luxury group. As an employer, it values long-term stewardship, collaboration, innovation, and the development of talent within an environment shaped by heritage, creativity, and high standards.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Richemont, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Retail Advisor», «Style Consultant», «Boutique Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.