Richemont Sales Associate

Overview

Richemont is a Swiss-based luxury goods holding company comprising a portfolio of distinguished maisons across jewellery, timepieces, leather goods and accessories. As an employer it emphasises artisanal craftsmanship, heritage-led creativity and rigorous standards of client service, operating a global retail network that invests in product expertise and professional development.

Role & Responsibilities

• Deliver discreet, highly personalised client service to cultivate long-term relationships and maximise lifetime value.
• Achieve and exceed individual and boutique sales targets through consultative selling and effective cross-selling.
• Manage clienteling activities and maintain accurate customer records using the boutique CRM and follow-up processes.
• Execute point-of-sale transactions, returns and exchanges in accordance with company cash-handling and compliance procedures.
• Support visual merchandising and presentation standards to uphold the maison’s brand image and seasonal campaigns.
• Participate in stock management activities including receiving, inventory counts and loss-prevention controls.
• Represent the maison at in-store events and VIP appointments, coordinating with store management and the wider commercial team.

Qualifications

• Right to work in Singapore required.
• Secondary education completed; post-secondary diploma in retail, luxury goods or hospitality preferred.
• Professional demeanour with impeccable grooming and an understanding of luxury client expectations.
• Availability to work a retail roster including weekends and public holidays.

Skills

Experience

1–3 years of direct retail or client-facing experience, preferably within luxury fashion, watches, jewellery or premium hospitality environments.

Education

Secondary education required; diploma or certificate in retail, fashion, hospitality or related field preferred.

Workplace

Culture

The workplace culture emphasises craftsmanship, meticulous attention to detail and a relentless focus on superior client experience. Teams operate collaboratively within a performance-driven retail environment that values product expertise, discretion and professional development.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.