Richemont Sales Associate

About Richemont

Richemont is one of the world’s foremost luxury groups, stewarding a distinguished portfolio of maisons across jewellery, watchmaking, fashion and accessories, including Cartier, Van Cleef & Arpels, Jaeger-LeCoultre and Montblanc. As an employer, it combines the heritage of artisanal excellence with a forward-looking culture shaped by innovation, client-centricity and responsible business. Its global teams operate in an environment that values craftsmanship, entrepreneurship and collaboration, offering opportunities to grow within iconic maisons and group functions alike. Richemont attracts professionals who aspire to contribute to enduring luxury, preserving rare savoir-faire while helping define the future of high craftsmanship.

Role & Responsibilities

• Achieve monthly and annual sales targets in alignment with Maison commercial and sales strategy
• Deliver exceptional and personalized customer experiences across all touchpoints—in-boutique, telephone, email, and mail
• Maintain impeccable personal appearance and represent the Maison's brand identity and values consistently
• Capture qualitative customer data to enhance the boutique's customer portfolio and develop client relationships
• Foster customer loyalty through excellence in service delivery and treatment
• Maintain visual merchandising standards and ensure displays adhere to Maison guidelines
• Sustain boutique cleanliness, organization, and store operations at all times
• Participate in team meetings, promotions, events, inventory counts, and daily operations as required
• Support fellow sales team members with customer service, gift-wrapping, stock retrieval, and transaction processing
• Execute restocking, display maintenance, accessory inventory follow-up, and other delegated operational tasks
• Adhere to and promote security protocols and procedures
• Report relevant information to management and maintain systems documentation

Qualifications

• Minimum Associate degree (전문학사) or Bachelor's degree holder preferred
• Minimum 2 years of professional experience in luxury and high-end retail
• Strong achievement orientation, curiosity, work ethic, and empathy
• Excellent organizational skills with meticulous attention to detail
• Proficiency in customer service excellence and high-touch client treatment standards
• Team player with exceptional interpersonal and multitasking abilities
• Computer literacy and basic proficiency with point-of-sale and retail systems
• Knowledge of luxury goods and product categories
• Fluent in Korean; proficiency in Chinese and English highly desirable

Skills

Experience

Minimum 2 years of professional experience in luxury and high-end retail, preferably in a boutique or branded environment. First professional experience ideally gained in retail sales or customer-facing roles.

Education

Minimum Associate degree (전문학사) or Bachelor's degree holder preferred.

Workplace

Culture

Richemont fosters a refined, international workplace where its Maisons preserve exceptional craftsmanship while benefiting from the strength and perspective of a global luxury group. As an employer, it values long-term stewardship, collaboration, innovation, and the development of talent within an environment shaped by heritage, creativity, and high standards.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.