Roger Dubuis Sales Associate
- Location
- SeoulSeoulSouth Korea
- Employment
- Full-Time
- Seniority
- Junior
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Jul 27, 2026
About Roger Dubuis
Roger Dubuis is a Swiss haute horlogerie maison known for bold, technically sophisticated timepieces and theatrical boutique experiences. As part of the Richemont luxury group, the brand combines artisanal watchmaking with avant‑garde design and cultivates a performance-driven, client-focused retail network worldwide.
Roger Dubuis Sales Associate position at Lotte World Tower boutique in Seoul, supporting store operations and driving luxury watch sales.
Role & Responsibilities
- Assist the Store Manager in overseeing daily store operations and ensuring alignment with Company policies and Store Management guidelines
- Manage staffing issues, including planning shifts and rotas, to maintain optimal store performance
- Address customer issues and complaints promptly to enhance customer satisfaction
- Demonstrate key product features and link them to customer challenges to drive sales
- Provide advanced product information and respond to complex customer inquiries
- Lead day-to-day operations for the store department, ensuring efficient workflow
- Record and process custom and special orders, coordinating with relevant teams for delivery
- Handle basic issue escalations and provide necessary managerial approvals
- Design and manage monthly schedules, assigning tasks to ensure high-priority work is completed
- Present additional products and services during customer interactions to maximize sales opportunities
- Conduct customer interviews to clarify requirements and assist with potential customer acquisitions
- Develop new customer relationships through proactive outreach and serve as the first point of contact for queries and complaints
- Identify and recommend products and services that meet customer needs, encouraging purchases
- Participate in professional development activities to enhance capabilities and stay updated on industry best practices
Qualifications
- Post-secondary non-tertiary education
- Sound experience and understanding of straightforward procedures or systems
- Basic experience in coordinating the work of others
Skills
Experience
Sound experience and understanding of straightforward procedures or systems, with basic experience in coordinating the work of others.
Education
Post-secondary non-tertiary education required.
Workplace
This position is based in Seoul, Seoul, South Korea.
Culture
Roger Dubuis blends Swiss watchmaking mastery with theatrical brand expression, creating an energetic, detail-oriented workplace where creativity and technical excellence intersect. The retail environment emphasizes polished client service, teamwork and adherence to rigorous brand standards.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Roger Dubuis, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Watch Specialist», «Sales Advisor», «Client Consultant», «Retail Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.