Roger Dubuis Sales Associate
- Location
- SeoulSeoulSouth Korea
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Jul 3, 2026
About Roger Dubuis
Roger Dubuis is a Swiss haute horlogerie maison known for bold, technically sophisticated timepieces and theatrical boutique experiences. As part of the Richemont luxury group, the brand combines artisanal watchmaking with avant‑garde design and cultivates a performance-driven, client-focused retail network worldwide.
Roger Dubuis seeks a Sales Associate in Seoul, South Korea to engage customers and drive sales of haute horlogerie timepieces.
Role & Responsibilities
- Develop and implement a customer contact plan to communicate product launches and engage potential customers in relevant sales campaigns to build new relationships
- Act as the first point of contact for customer queries and complaints, resolving them appropriately and escalating complex issues as needed
- Set clear objectives for each sales call or meeting and use standard materials to present products to customers
- Ask relevant questions to evaluate customer interest levels and identify areas requiring further information or explanation
- Identify potential customers through referrals, recommendations from existing customers, trade shows, and conferences
- Identify the products or services that best meet customer needs, propose quantities and configurations based on personal expertise, and present selections at standard pricing and terms
- Schedule follow-up actions and enter relevant information into the CRM system after each customer contact to ensure quality data for retention and business development
- Assist with the development of internal communications and collaborate with colleagues to build strong external customer relationships
- Develop comprehensive knowledge of the organization's policies, procedures, and relevant regulatory codes to ensure adherence to established standards
- Monitor personal performance against objectives and use performance management systems to drive continuous improvement
- Develop capabilities through participation in assessment and development planning, formal and informal training, and ongoing education in relevant technologies and industry best practices
Qualifications
- Proven track record in customer-facing sales roles within the luxury sector
- Strong understanding of customer relationship management (CRM) systems and sales processes
- Excellent communication and presentation skills
- Ability to identify customer needs and propose appropriate product solutions
- Demonstrated commitment to professional development and adherence to regulatory standards
Skills
Experience
Sales experience in the luxury retail or timepiece sector is highly valued. Demonstrated ability to build and maintain customer relationships, manage multiple customer interactions simultaneously, and contribute to team objectives.
Education
Secondary education required; university education or professional sales certifications are advantageous.
Workplace
This position is based in Seoul, Seoul, South Korea.
Culture
Roger Dubuis blends Swiss watchmaking mastery with theatrical brand expression, creating an energetic, detail-oriented workplace where creativity and technical excellence intersect. The retail environment emphasizes polished client service, teamwork and adherence to rigorous brand standards.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Roger Dubuis, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Retail Associate», «Watch Sales Specialist», «Customer Relations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.