Richemont Channel Sales Manager

About Richemont

Richemont is a Swiss-based luxury goods holding comprising several maisons active in jewellery, watches, leather goods and writing instruments. As an employer, Richemont combines maison-level craftsmanship and maison-specific heritage with group-scale retail, distribution and client services functions across global markets.

Role & Responsibilities

• Develop and implement channel sales strategies aligned with organizational business objectives, identifying new opportunities and establishing sales targets
• Manage and cultivate complex customer relationships, including detailed relationship planning and the identification of decision-makers and influencers within prospect organizations
• Prepare and deliver customized presentations tailored to customer needs and concerns; gather relevant intelligence and secure clear customer requirements
• Configure integrated product-and-services solutions incorporating input from internal specialists; present proposals and negotiate within predefined commercial parameters
• Manage pricing and terms negotiations with external strategic partners and oversee margin performance
• Monitor and control business performance metrics across assigned segments, ensuring strategic financial alignment
• Manage a portfolio of service-level agreements and major contracts; plan, coordinate, and supervise associated activities
• Oversee implementation and maintenance of CRM systems; identify and communicate opportunities for enhancement
• Implement and monitor compliance management for external partners within assigned segments
• Develop product education courses and training materials to enhance team performance and market capability
• Cultivate professional networks within the business sector; represent the organization at industry events to gather market intelligence
• Act as a subject matter expert in technology, policy, and regulatory matters; maintain current knowledge of industry best practices and emerging regulations

Qualifications

• Master's Degree or equivalent professional qualification
• Extensive experience handling complex business situations and advising junior colleagues
• Demonstrated experience in general supervision and team leadership
• Proficiency with CRM systems and ability to manage complex contract portfolios
• Strong negotiation and commercial acumen
• Knowledge of luxury goods, jewelry, watches, or high-end accessories sector preferred

Skills

Experience

Extensive professional experience demonstrating the ability to handle the majority of complex situations independently and provide guidance to others. Proven track record in channel sales management, account management, or strategic partnerships within a B2B or luxury goods context preferred.

Education

Master's Degree or equivalent professional qualification

Workplace

Culture

Richemont’s maisons prioritise craftsmanship, heritage and long-term client relationships, fostering a workplace that values discretion, product excellence and meticulous service. Teams operate in an international, collaborative environment where boutique-level professionalism and brand custodianship are paramount.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.