Richemont Sales Associate
Richemont seeks a Sales Associate in Seoul to deliver luxury client service and drive boutique sales.
Overview
Richemont is a Switzerland-based luxury goods holding company that manages a portfolio of prestigious maisons across jewellery, watchmaking, leather goods and fashion. As an owner-operator, Richemont focuses on long-term brand stewardship, artisanal craftsmanship and selective retail distribution across global markets.
Role & Responsibilities
- Deliver discreet, client-focused service tailored to high-net-worth and aspirational clientele to build long-term relationships and loyalty.
- Achieve and exceed boutique sales targets through active selling, cross-selling and clienteling activities, including follow-up and appointment management.
- Maintain exceptional visual merchandising and boutique standards, ensuring product presentation, stock rotation and housekeeping meet brand guidelines.
- Manage point-of-sale transactions, returns and basic administrative tasks accurately; contribute to daily sales reporting and KPI tracking.
- Support in-store events, private client appointments and trunk shows; liaise with after-sales and service teams to ensure client satisfaction.
- Use CRM and in-house systems to record client data, purchase history and communications to support targeted outreach and retention.
Qualifications
- Proven retail experience, preferably 1–3 years in luxury goods, jewellery, watch or premium fashion retail.
- Polished interpersonal presentation with strong client-service orientation and persuasive selling skills.
- Comfortable managing confidential client information and demonstrating discretion at all times.
- Flexibility to work retail hours including evenings, weekends and local public holidays; reliable punctuality and availability.
- Basic numeracy and cash-handling competence; ability to perform transactional and inventory-related tasks accurately.
Skills
Experience
Typically 1–3 years of direct sales experience in luxury retail, jewellery, watches or premium fashion; demonstrable track record of meeting sales targets and delivering high-touch client service.
Education
High school diploma or equivalent; vocational training in retail, hospitality or luxury sales is advantageous.
Workplace
This position is based in Seoul, Seoul, South Korea. Cerulean lists 568 open roles in Seoul, including 9 posted recently. In South Korea as a whole, Cerulean currently features 694 open positions, with 10 posted this week.
Culture
Richemont cultivates a stewardship-driven culture that values craftsmanship, brand heritage and meticulous product knowledge. The workplace emphasizes polished client service, professional development within maisons and collaborative teamwork across retail and after-sales functions.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.