Richemont Sales Associate
- Location
- PerthWestern AustraliaAustralia
- Employment
- Contract
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Jun 4, 2026
About Richemont
Richemont is one of the world’s foremost luxury groups, stewarding a distinguished portfolio of maisons across jewellery, watchmaking, fashion and accessories, including Cartier, Van Cleef & Arpels, Jaeger-LeCoultre and Montblanc. As an employer, it combines the heritage of artisanal excellence with a forward-looking culture shaped by innovation, client-centricity and responsible business. Its global teams operate in an environment that values craftsmanship, entrepreneurship and collaboration, offering opportunities to grow within iconic maisons and group functions alike. Richemont attracts professionals who aspire to contribute to enduring luxury, preserving rare savoir-faire while helping define the future of high craftsmanship.
Cartier Perth seeks experienced Sales Associate (full-time, fixed-term contract) to deliver exceptional luxury retail experiences and cultivate high-value client relationships.
Role & Responsibilities
- Deliver exceptional client experiences consistent with Cartier's service excellence standards and create memorable moments that foster brand loyalty
- Achieve and exceed individual and boutique sales objectives through consultative selling, leveraging deep product knowledge of high jewelry and luxury timepieces
- Proactively identify and convert clientelling opportunities by scheduling appointments, developing robust client profiles, and executing targeted CRM actions
- Cultivate meaningful and lasting client relationships, strategically growing and managing the client portfolio to maximize engagement and sales potential
- Represent Cartier as a true ambassador during client events, exclusive activations, and boutique-hosted experiences
- Uphold the highest standards of operational compliance across all boutique procedures, policies, and security protocols
- Ensure accurate stock management, actively participate in inventory processes, and maintain the impeccable presentation and visual merchandising of the boutique
- Embody Cartier's core values and contribute to a collaborative, positive team spirit, supporting colleagues in achieving shared goals
Qualifications
- Fluent English communication skills with demonstrable ability to articulate complex product features and brand narratives
- Strong selling skills and an innate sense of service excellence with proven ability to build and retain a loyal client base
- Genuine curiosity and passion for luxury goods, with ability to engage clients authentically and share the heritage and craftsmanship behind each creation
- Exceptional time management and multitasking capabilities in a dynamic environment with ability to adapt to shifting priorities while maintaining meticulous attention to detail
- Positive, team-oriented mindset with demonstrated commitment to supporting colleagues and fostering a supportive boutique culture
Skills
Experience
Proven experience in luxury retail or high-end customer service environments, with demonstrated success in achieving sales targets and cultivating high-value client relationships. Prior experience at a luxury jewelry, watches, or accessories maison is highly desirable.
Education
High school diploma or equivalent; tertiary education in business, hospitality, or related field is advantageous.
Workplace
This position is based in Perth, Western Australia, Australia.
Benefits
Generous salary with market-leading incentive scheme; supportive and collaborative team environment; professional development opportunities within Cartier and the Richemont Group; comprehensive knowledge-building in luxury retail across all aspects of the business.
Culture
Richemont fosters a refined, international workplace where its Maisons preserve exceptional craftsmanship while benefiting from the strength and perspective of a global luxury group. As an employer, it values long-term stewardship, collaboration, innovation, and the development of talent within an environment shaped by heritage, creativity, and high standards.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Richemont, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Retail Associate», «Sales Advisor», «Client Relations Associate», «Store Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.