Richemont Sales Associate
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Posted
- May 14, 2026
About Richemont
Richemont is a Switzerland-based luxury goods house and holding group comprising several prestigious maisons across jewellery, watches, leather goods and writing instruments. The group is known for its emphasis on artisanal craftsmanship, heritage maisons and a multi-brand retail network; employees typically engage with exacting product standards and opportunities across an international portfolio of maisons.
Richemont — Sales Associate in New York. Deliver luxury client service, achieve sales targets and represent Richemont maisons in-store.
Role & Responsibilities
- Deliver exceptional, personalised client service and create memorable in-store experiences consistent with maison standards.
- Proactively develop and maintain client relationships through effective clienteling and CRM upkeep to drive repeat business and lifetime value.
- Achieve individual and store sales targets and KPIs through consultative selling and expert product advice.
- Represent the brand’s visual and merchandising standards; maintain boutique presentation, stockroom order and product placement.
- Process sales transactions, manage returns and exchanges, and ensure accurate cash and POS procedures.
- Support private client events, VIP appointments and cross-functional initiatives to maximize conversion and client satisfaction.
- Adhere to internal policies regarding compliance, GDPR/client data protection and anti-theft procedures.
Qualifications
- Proven customer-facing sales ability, ideally within luxury retail or premium service environments.
- Strong interpersonal and communication skills with polished presentation and poise.
- Demonstrable organisational skills and attention to detail in handling client records and stock.
- Availability to work a flexible retail schedule including evenings, weekends and peak trading periods.
- Commitment to uphold brand standards of service, confidentiality and product stewardship.
Skills
Experience
Typically 1–2 years of retail or customer-facing sales experience; prior exposure to luxury or premium brands is preferred and experience meeting sales targets is advantageous.
Education
High school diploma or equivalent required; vocational or tertiary training in retail, fashion or hospitality is a plus.
Workplace
The successful candidate will be located in New York, New York, USA.
Culture
Richemont’s maisons emphasise craftsmanship, heritage and elevated client service, fostering a workplace where product expertise and attention to detail are prized. Teams are collaborative and client-centric, with learning and mobility opportunities across a global portfolio of luxury brands.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Richemont, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Sales Advisor», «Luxury Sales Consultant», «Boutique Sales Associate», «Retail Client Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.