Richemont Sales Associate
- Employment
- Part-Time
- Seniority
- Entry-Level
- Compensation
- $26–28/hour
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Apr 7, 2026
About Richemont
Richemont is a leading Swiss luxury goods group comprising prestigious maisons in watches, jewelry and accessories. The group is recognised for its stewardship of heritage maisons, commitment to craftsmanship and a portfolio of high-end brands that trade through boutiques, authorised retailers and selective retail concepts worldwide.
Richemont Sales Associate (Part-Time) in New York | $26–$28/hr | Luxury retail position at Hudson Yards boutique.
Role & Responsibilities
- Consistently achieve and exceed monthly sales targets as directed by management
- Deliver outstanding customer service by greeting every customer, maintaining exceptional standards, and providing comprehensive product knowledge
- Adapt sales approach according to client needs and motivations; negotiate and handle objections effectively
- Assist after-sales clients in accordance with Maison values and provide expert recommendations
- Cultivate new and existing client relationships through exceptional service and CRM initiatives, partnering with management on client development strategies
- Accurately capture and maintain client data in designated systems for follow-up and relationship building
- Resolve client issues and concerns appropriately, escalating to management as needed
- Support in-store and offsite events, networking opportunities, and client engagement initiatives
- Understand and comply with all security, operational, and Group policies and procedures
- Participate in daily boutique setup, breakdown, and maintenance of displays and back-stock
- Actively participate in inventories, cycle counts, and audits
- Assist with special projects including price changes and back-office responsibilities as needed
Qualifications
- 2 to 5 years of previous experience in luxury retail
- College degree preferred
- Computer and internet proficiency
- MS Office experience required; SAP knowledge preferred
- Excellent interpersonal and communication skills
- Strong attention to detail with ability to handle multiple tasks simultaneously
- Knowledge of timepiece movements preferred
- Genuine Maison Ambassador mindset with ability to uphold brand image
Skills
Experience
2 to 5 years of previous experience in luxury retail. Must be able to work Saturday and Sunday consistently in addition to one weekday. Availability to work retail hours including weekends and to travel for trainings, client events, and conferences is required.
Education
College degree preferred.
Workplace
The successful candidate will be located in New York, New York, USA.
Compensation
The base compensation for this position ranges from USD 26 to USD 28 per hour.
Benefits
Medical, dental, and vision programs; health savings and flexible spending accounts; life insurance; disability benefits; 401(k) with employer match; paid time off; employee assistance program.
Culture
Richemont boutiques emphasise heritage, craftsmanship and discreet, personalised service. The workplace culture combines rigorous standards of presentation with collaborative team dynamics and opportunities for product and client-focused development across the group's maisons.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Richemont, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Sales Consultant», «Retail Associate», «Brand Ambassador», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.