Richemont Sales Associate
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While this position is no longer receiving submissions as of April 23, 2026, we invite you to explore further opportunities at Richemont or browse all open roles.
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- Posted
- Mar 16, 2026
About Richemont
Richemont is a leading international luxury goods group comprising several haute-joaillerie, watchmaking and leather goods maisons such as Cartier and Montblanc. As an employer, Richemont emphasises craftsmanship, heritage and meticulous client service while offering career development across an extensive network of houses and global retail locations.
Richemont seeks a Sales Associate in New York (Hudson Yards) to deliver exceptional client service for its luxury maisons.
Role & Responsibilities
- Deliver exemplary, personalised service to high-net-worth and walk-in clients, building long-term relationships through proactive clienteling.
- Achieve and exceed sales targets while maintaining detailed knowledge of product ranges and maison heritage.
- Manage sales transactions, returns and gift services accurately using the store POS and CRM systems; ensure compliant cash handling and reconciliation.
- Maintain brand visual standards through daily merchandising, stock replenishment and upkeep of the selling floor.
- Coordinate with after-sales and client service teams to resolve enquiries, process repairs and follow up on client requests.
- Contribute to team performance by sharing market and client intelligence, participating in store meetings and supporting local marketing initiatives.
Qualifications
- Proven ability to deliver high-calibre client service in a premium retail or hospitality environment.
- Fluent English communication skills with polished interpersonal presence and professional presentation.
- Availability to work a flexible schedule including evenings, weekends and peak retail periods.
- Legal right to work in the United States.
Skills
Experience
Preferred 1–3 years of direct experience in luxury retail, boutique sales or a high-end hospitality role with demonstrable sales results and client relationship management.
Education
High school diploma or equivalent; vocational training or coursework in retail, luxury goods or hospitality is advantageous.
Workplace
The successful candidate will be located in New York, New York, USA.
Culture
Richemont’s maisons cultivate a culture rooted in craftsmanship, discretion and client-centric service. The organisation values collaborative teams, continuous professional development and internal mobility across an international portfolio of luxury brands.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Richemont, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Luxury Sales Consultant», «Retail Sales Associate», «Client Relations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.