Richemont Sales Associate

Overview

Richemont is a global luxury goods group comprising several distinguished maisons renowned for watches, jewellery and high-end accessories. As an employer, Richemont emphasizes heritage craftsmanship, discreet client service and rigorous product expertise, offering opportunities to work within iconic boutiques and cross‑maison networks in cosmopolitan retail districts.

Role & Responsibilities

• Deliver an exceptional, personalised client experience aligned with maison standards; proactively engage clientele and build long‑term relationships.
• Drive transactional activity and meet part‑time sales objectives through consultative selling and expert product presentation.
• Maintain thorough product knowledge across watches, jewellery and accessories; communicate features, provenance and after‑sales options with authority.
• Execute clienteling activities: update CRM notes, follow up on leads, coordinate appointments and support bespoke requests.
• Ensure boutique standards for visual merchandising, housekeeping and presentation are upheld at all times.
• Operate POS systems, perform cash handling and reconcile sales accurately; support inventory receipts, stock rotation and loss‑prevention procedures.
• Support in‑store events, private client appointments and cross‑departmental initiatives when required.

Qualifications

• Previous retail experience in luxury goods, jewellery or watches preferred (1+ years preferred).
• Proven aptitude for consultative selling and relationship management in a high‑touch environment.
• Excellent verbal communication and interpersonal skills; polished professional demeanour appropriate for an upscale boutique.
• Basic numeracy and cash‑handling experience; confident with point‑of‑sale operations.
• Flexibility to work retail hours, including weekends and evenings; legal authorization to work in the USA.
• High school diploma or equivalent; formal retail or hospitality training advantageous.
• Fluency in English required; proficiency in Spanish or another additional language is a strong advantage given the Miami market.

Skills

Experience

Preferably 1+ year of frontline luxury retail experience, ideally within watches, jewellery or high‑end accessories; demonstrable track record of meeting sales objectives and cultivating repeat clients.

Education

High school diploma or equivalent; vocational training or certifications in retail, hospitality or luxury sales are advantageous.

Workplace

Culture

Boutique teams under Richemont operate with a strong emphasis on heritage, product mastery and discreet, personalised service. The workplace culture favours meticulous presentation, collaborative teamwork and continuous learning through hands‑on client engagement and maison training programmes.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.