Richemont Sales Associate

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Location
MiamiFloridaUSA
Seniority
Junior
Posted
Mar 16, 2026

About Richemont

Richemont is a leading Swiss luxury goods group and the parent company to a portfolio of maisons across jewellery, watchmaking, leather goods and writing instruments. The group is recognised for its emphasis on artisanal craftsmanship, heritage marques and a client-first approach; as an employer it offers an international, brand-driven environment with development pathways across specialist maisons.

Richemont is hiring a Sales Associate in Miami (Miami Design District) to deliver luxury client service and drive boutique sales.

Role & Responsibilities

  • Deliver personalised, high‑touch client service tailored to affluent and international clientele to convert and grow relationships.
  • Achieve and exceed individual and boutique sales targets through proactive prospecting, follow-up and clienteling.
  • Maintain deep product knowledge across the maison's assortments and communicate product provenance, craftsmanship and technical details with authority.
  • Execute visual merchandising and window presentation standards to uphold brand aesthetics and seasonal directives.
  • Operate point-of-sale systems accurately, process transactions, and manage returns and exchanges in accordance with company policy.
  • Manage stock: receive, tag, organise inventory and support stocktakes to ensure inventory integrity.
  • Support in‑store events, private appointments and trunk shows, coordinating with visual and marketing teams as required.
  • Ensure boutique compliance with security, loss-prevention and luxury retail operational procedures while maintaining impeccable store standards.

Qualifications

  • Professional appearance and polished interpersonal presentation suitable for a luxury environment.
  • Legal right to work in the United States for the Miami location.
  • Flexibility to work retail hours including evenings, weekends and public holidays.
  • Strong customer service orientation with proven ability to build lasting client relationships.
  • Comfort with handling high-value merchandise and following strict operational protocols.

Skills

Clienteling and relationship management Luxury product knowledge and storytelling Visual merchandising Point-of-sale (POS) systems and cash handling Inventory management and stock control Effective verbal communication and negotiation

Experience

Typically 1–3 years of direct experience in luxury retail or high-end client-facing sales, with demonstrable success meeting sales targets and executing clienteling activities.

Education

High school diploma or equivalent; vocational training or certification in retail, sales or a luxury-related discipline preferred.

Workplace

This position is based in Miami, Florida, USA.

Culture

The workplace culture reflects Richemont's dedication to craftsmanship, refinement and client excellence. Teams operate in a collaborative, high‑standards environment where discretion, professionalism and a commitment to brand DNA are prized, and career progression is encouraged across maisons.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Richemont, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Luxury Retail Associate», «Boutique Sales Consultant», «Retail Sales Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.