Richemont Sales Associate
Richemont is hiring a Sales Associate in Miami (Miami Design District) to deliver luxury client service and drive boutique sales.
Overview
Richemont is a leading Swiss luxury goods group and the parent company to a portfolio of maisons across jewellery, watchmaking, leather goods and writing instruments. The group is recognised for its emphasis on artisanal craftsmanship, heritage marques and a client-first approach; as an employer it offers an international, brand-driven environment with development pathways across specialist maisons.
Role & Responsibilities
- Deliver personalised, high‑touch client service tailored to affluent and international clientele to convert and grow relationships.
- Achieve and exceed individual and boutique sales targets through proactive prospecting, follow-up and clienteling.
- Maintain deep product knowledge across the maison's assortments and communicate product provenance, craftsmanship and technical details with authority.
- Execute visual merchandising and window presentation standards to uphold brand aesthetics and seasonal directives.
- Operate point-of-sale systems accurately, process transactions, and manage returns and exchanges in accordance with company policy.
- Manage stock: receive, tag, organise inventory and support stocktakes to ensure inventory integrity.
- Support in‑store events, private appointments and trunk shows, coordinating with visual and marketing teams as required.
- Ensure boutique compliance with security, loss-prevention and luxury retail operational procedures while maintaining impeccable store standards.
Qualifications
- Professional appearance and polished interpersonal presentation suitable for a luxury environment.
- Legal right to work in the United States for the Miami location.
- Flexibility to work retail hours including evenings, weekends and public holidays.
- Strong customer service orientation with proven ability to build lasting client relationships.
- Comfort with handling high-value merchandise and following strict operational protocols.
Skills
Experience
Typically 1–3 years of direct experience in luxury retail or high-end client-facing sales, with demonstrable success meeting sales targets and executing clienteling activities.
Education
High school diploma or equivalent; vocational training or certification in retail, sales or a luxury-related discipline preferred.
Workplace
This position is based in Miami, Florida, USA. Cerulean lists 111 open roles in Miami, including 3 posted recently. The broader Florida area accounts for 293 active listings on Cerulean, 7 of which are new. In USA as a whole, Cerulean currently features 2.262 open positions, with 71 posted this week.
Culture
The workplace culture reflects Richemont's dedication to craftsmanship, refinement and client excellence. Teams operate in a collaborative, high‑standards environment where discretion, professionalism and a commitment to brand DNA are prized, and career progression is encouraged across maisons.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.