Richemont Sales Associate
Richemont seeks a Sales Associate in Hong Kong — client-focused luxury retail role delivering exceptional service and driving boutique sales.
Overview
Richemont is a leading international luxury goods holding company whose maisons include prestigious watch, jewellery and fashion brands. As an employer, Richemont emphasises heritage craftsmanship, product excellence and long-term investment in talent across its network of boutiques and ateliers.
Role & Responsibilities
- Deliver exceptional, personalised client service consistent with luxury brand standards and cultivate long-term client relationships through proactive clienteling and follow-up.
- Achieve individual and store sales targets by converting foot traffic, qualifying client needs and closing transactions with a consultative approach.
- Maintain deep product knowledge across categories and communicate features, provenance and after‑sales options to clients.
- Operate POS systems, process payments and ensure accurate transaction and stock records.
- Implement visual merchandising standards and keep the boutique presentation, stockroom and display areas immaculate.
- Support inventory control activities including stock replenishment, receiving deliveries and periodic counts.
- Coordinate with boutique management and cross‑functional teams for client events, private appointments and bespoke service requests.
Qualifications
- Professional presentation and a client‑centric demeanour appropriate for the luxury environment.
- Right to work in Hong Kong.
- Fluency in English; additional languages an asset (not required unless stated by the hiring team).
- Familiarity with luxury product provenance, materials and craftsmanship preferred.
Skills
Experience
Previous client‑facing sales experience, ideally 1+ year in luxury retail, premium brands or high‑end hospitality; demonstrable track record of meeting sales objectives is preferred.
Education
Secondary school diploma or equivalent; vocational or tertiary studies in retail, fashion, business or hospitality are advantageous.
Workplace
This position is based in Hong Kong, Hong Kong, China. Cerulean lists 251 open roles in Hong Kong, including 5 posted recently. The broader Hong Kong area accounts for 256 active listings on Cerulean, 5 of which are new. In China as a whole, Cerulean currently features 1.773 open positions, with 30 posted this week.
Culture
Richemont cultivates a culture that balances respect for artisanal heritage with a modern retail mindset across its maisons. The workplace values discretion, craftsmanship and personalised service, offering employees the opportunity to develop deep product expertise within an international luxury ecosystem.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.