Richemont Sales Associate

About Richemont

Richemont is one of the world’s foremost luxury groups, stewarding a distinguished portfolio of maisons across jewellery, watchmaking, fashion and accessories, including Cartier, Van Cleef & Arpels, Jaeger-LeCoultre and Montblanc. As an employer, it combines the heritage of artisanal excellence with a forward-looking culture shaped by innovation, client-centricity and responsible business. Its global teams operate in an environment that values craftsmanship, entrepreneurship and collaboration, offering opportunities to grow within iconic maisons and group functions alike. Richemont attracts professionals who aspire to contribute to enduring luxury, preserving rare savoir-faire while helping define the future of high craftsmanship.

Role & Responsibilities

• Deliver expert consultancy to clientele specializing in high jewellery and fine watchmaking
• Drive new customer acquisition and cultivate existing client relationships
• Manage boutique foot traffic and greet incoming clientele
• Support clients through custom creation processes for bespoke high jewellery and fine watchmaking pieces
• Execute new retail strategies encompassing e-commerce channels, distant sales, virtual sales ceremonies, and digital client engagement via proprietary applications
• Provide personalized concierge-level service to VIP clients and cultivate local business relationships
• Perform administrative duties including customer database maintenance and inventory preparation
• Participate in local events and digital sales activities to expand network and brand presence

Qualifications

• Completed professional training or proven career transition from customer-service and service-oriented environments
• Experience in luxury retail, preferably in jewelry and/or watchmaking
• Advanced proficiency in new retail methodologies including all forms of digital sales, sales events, and networking strategies
• Exceptional communication skills and professional demeanor
• Fluent in German and English; additional languages preferred
• Demonstrated flexibility, resilience, and collaborative team-oriented approach
• Proficiency with SAP or comparable inventory management systems
• Competency with digital tools and client applications such as MyClient and Click & Collect systems

Skills

Experience

Sales experience in the luxury sector is desired, particularly within jewelry and/or watchmaking. Professional background in customer-centric service environments is essential. Proficiency with new retail channels and digital sales methodologies is required.

Education

Completed vocational training in retail, sales, or hospitality preferred. Professional experience in customer-service roles may substitute for formal credentials.

Workplace

Benefits

13 months salary, €521 annual vacation bonus, complete reimbursement of Deutschlandticket (German public transport pass), €40 monthly benefit card, €50 birthday voucher

Culture

Richemont fosters a refined, international workplace where its Maisons preserve exceptional craftsmanship while benefiting from the strength and perspective of a global luxury group. As an employer, it values long-term stewardship, collaboration, innovation, and the development of talent within an environment shaped by heritage, creativity, and high standards.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.