Vhernier Sales Associate
- Employment
- Full-Time
- Seniority
- Entry-Level
- Compensation
- €33,000–37,000/year
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Jun 30, 2026
About Vhernier
Vhernier, a distinguished name in the luxury jewelry sector, is renowned for its avant-garde designs and exceptional craftsmanship. As part of the Richemont group, Vhernier offers a dynamic and inclusive workplace where creativity and diversity are celebrated. The brand is committed to nurturing talent and fostering an environment of growth and excellence.
A fully engaged Sales Associate sought by the prestigious Vhernier boutique in Florence to contribute to boutique success whilst advancing within the high jewellery sector. The role encompasses driving sales performance, cultivating exceptional client relationships, managing stock and visual merchandising, and maintaining boutique operations to the exacting standards of this luxury Maison. This position offers immersion in heritage craftsmanship and the opportunity to master the brand's sales techniques and product knowledge across an esteemed jewellery portfolio.
Role & Responsibilities
- Achieve boutique sales targets while delivering exceptional customer service aligned with brand standards
- Greet, acknowledge, and assist all clients with personalized service tailored to individual needs and motivations
- Develop and maintain strong client relationships, providing outstanding post-sales support and recommendations
- Process sales transactions accurately and maintain proper cash register records and compliance
- Monitor, replenish, and provide feedback on merchandise stock levels and floor inventory
- Execute visual merchandising guidelines, floor displays, and store housekeeping including product and display maintenance
- Participate in inventory processes including stock counting and price changes as required
- Implement discounts and promotional activities under boutique management supervision
- Maintain awareness of all product knowledge information and master brand-specific sales techniques
- Adhere to all company policies, safety regulations, security procedures, and operational guidelines
Qualifications
- Minimum one year of previous experience in luxury retail, luxury services, or luxury hospitality environments
- Fluency in English (mandatory)
- Excellent interpersonal and communication skills
- Confidence in handling high-value transactions
- Strong understanding of customer service priorities and internal/external client needs
- Meticulous attention to detail with ability to manage multiple simultaneous tasks with precision
- Self-starter mentality combined with collaborative team-player approach
Skills
Experience
Minimum one year of verified experience in luxury retail, luxury services, or luxury hospitality environments, demonstrating proficiency in client-facing roles and an understanding of high-end service standards.
Education
No specific formal educational requirement stated; secondary education or equivalent presumed.
Workplace
The successful candidate will be located in Florence, Tuscany, Italy.
Compensation
The base compensation for this position ranges from EUR 33,000 to EUR 37,000 per annum.
Benefits
CCNL Commercio collective agreement; commission scheme; €8 meal vouchers per working day; welfare benefits
Culture
Vhernier fosters a culture that thrives on the rich diversity of arts, cultures, and human skills. The company is dedicated to encouraging untapped potential and values freedom, collegiality, and solidarity. Empathy, curiosity, courage, humility, and integrity are highly encouraged, reflecting a commitment to nurturing a supportive and dynamic workplace.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Vhernier, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Sales Consultant», «Retail Associate», «Luxury Sales Specialist», «Boutique Sales Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.