Alfred Dunhill Sales Associate
- Address
- Kojimachi 1-4, Tokyo View map
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Luxury Automotive
- Posted
- Mar 16, 2026
About Alfred Dunhill
Richemont is a global luxury goods group that manages a portfolio of maisons distinguished by craftsmanship, heritage and high-end client experiences; dunhill operates within Richemont as a flagship menswear and leather-goods maison. The group emphasizes artisanal savoir-faire, selective retail presence and long-term client relationships across its maisons.
Dunhill, a storied British luxury maison under Richemont, seeks a Sales Associate to deliver exceptional customer experiences at its Tokyo boutique. The successful candidate will manage client interactions, drive sales, oversee inventory and stock levels, execute product merchandising, and maintain customer relationship management systems. This role offers an opportunity to represent one of the world's most prestigious menswear and accessories houses while cultivating a trajectory toward management positions.
Role & Responsibilities
- Deliver personalized client consultations and sales support across Dunhill's luxury product range
- Manage daily sales transactions, inventory audits, and stock reconciliation
- Execute strategic product placement and visual merchandising within the boutique
- Maintain and update customer relationship management systems with client preferences and purchase history
- Develop consultative selling expertise in bespoke tailoring and custom order processes
- Achieve individual and store sales targets while maintaining brand service standards
- Serve as a brand ambassador by articulating the Dunhill heritage and design philosophy to clientele
Qualifications
- Proven sales experience in men's luxury fashion or designer menswear
- Prior exposure to bespoke tailoring, custom order services, or high-end alterations
- Secondary education or equivalent qualification (high school diploma or above)
- Fluent Japanese and English communication abilities
- Demonstrated commitment to luxury brand values and customer-centric service philosophy
Skills
Experience
Minimum 2 years of direct sales experience in international luxury fashion brands or high-end menswear retail; prior background in custom tailoring, bespoke services, or designer accessories preferred.
Education
High school diploma or equivalent qualification required; tertiary education in fashion, retail management, or business studies is advantageous.
Workplace
This position is based in Tokyo, Tokyo, Japan.
Culture
Richemont fosters a culture centred on craftsmanship, elevated client service and respect for heritage across its maisons. The workplace values discretion, professionalism and continuous development, with an emphasis on teamwork in a boutique retail environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Alfred Dunhill, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Retail Associate», «Brand Ambassador», «Style Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.