Richemont Sales Associate
- Seniority
- Entry-Level
- Posted
- Mar 16, 2026
About Richemont
Richemont is a Swiss-based luxury goods group that develops and manages a portfolio of leading maisons across jewellery, watchmaking, leather goods, fashion and accessories. As an employer, Richemont emphasises craftsmanship, heritage-driven brands and international retail excellence while investing in professional development across its global network of boutiques and ateliers.
Richemont is hiring a Sales Associate in Dubai to deliver exceptional luxury client service and drive boutique sales.
Role & Responsibilities
- Deliver high-touch, personalised client service to cultivate long-term relationships and maximise lifetime value.
- Achieve and exceed individual and boutique sales targets through proactive selling, clienteling and follow-up.
- Maintain expert product knowledge across the maison’s collections and communicate value through storytelling and technical detail.
- Execute daily boutique operations including POS transactions, cash handling, stock management and merchandising standards.
- Contribute to visual merchandising and window displays to reflect brand campaigns and seasonal directives.
- Accurately record client data and maintain CRM records to support outreach, event invitations and after-sales service.
- Adhere to brand service protocols, loss-prevention procedures and company policies to safeguard clientele and inventory.
Qualifications
- Proven aptitude for luxury retail selling with a client-centric mindset.
- Strong interpersonal and communication skills with professional presentation.
- Numerical competence and experience with POS/cash handling procedures.
- Capacity to assimilate technical product information and translate it for clients.
- Flexibility to work retail hours, including weekends and peak trading periods.
Skills
Experience
Preferably 1–2 years of customer-facing experience in luxury retail or a comparable high-end service environment; demonstrable track record of meeting or exceeding sales KPIs is advantageous.
Education
Secondary education required; vocational training or diploma in retail, hospitality, sales or fashion is a plus.
Workplace
This position is based in Dubai, Dubai, UAE.
Culture
Richemont’s maisons prize meticulous craftsmanship, refined client service and a collaborative professional environment. Employees operate within international, heritage-driven teams that prioritise personal development, product knowledge and discreet, relationship-led selling.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Richemont, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Boutique Sales Advisor», «Luxury Sales Specialist», «Retail Sales Consultant», «Client Relations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.