Delvaux Senior Sales Associate

Employment
Full-Time
Seniority
Senior
Posted
Jun 5, 2026

About Delvaux

Founded in Brussels in 1829, Delvaux is widely regarded as the world’s oldest luxury leather goods house and a distinguished ambassador of Belgian craftsmanship. As an employer, the Maison offers a refined, international environment where heritage, creativity, and precision meet contemporary client experience. Its teams contribute to exceptional handbags and accessories shaped by artisanal savoir-faire, architectural elegance, and a culture of quiet excellence. Delvaux seeks individuals who value discretion, meticulous execution, and meaningful service, providing opportunities across craftsmanship, retail, design, operations, and corporate functions within a House that continues to evolve while honoring nearly two centuries of innovation and tradition.

Delvaux seeks Senior Sales Associate in Daejeon, Korea to assist Store Manager in daily retail operations, team leadership, and customer satisfaction.

Role & Responsibilities

  • Assist Store Manager in daily operations and ensure compliance with company policies and store management guidelines
  • Manage staffing issues, plan shifts and rotas, and allocate resources to optimize store coverage
  • Address and resolve customer complaints and queries, escalating complex issues as appropriate
  • Lead and coordinate demonstration specialists to showcase product features and maximize customer value
  • Oversee front-end, back-end, and sales floor operations to achieve sales performance targets
  • Record and process customer orders, aggregate feedback, and develop response strategies for common issues
  • Develop and approve work schedules, manage overtime approvals, and adjust staffing levels as needed
  • Identify cross-selling opportunities and guide teams in presenting consistent product information
  • Conduct customer interactions with clear objectives, use presentation materials effectively, and gauge customer interest
  • Implement customer contact plans for product launches and sales campaigns to build new client relationships
  • Recommend products and services based on customer needs and facilitate purchases
  • Participate in performance management, training, and coaching activities for team development
  • Monitor personal and team performance, allocate tasks, and implement corrective actions
  • Maintain professional standards, stay current with regulations and industry best practices

Qualifications

  • Short-cycle tertiary education or equivalent qualification
  • Proven managerial experience supervising and directing people to achieve specific results
  • Demonstrated ability to handle various customer situations and advise team members
  • Experience in retail operations and store management
  • Strong customer service and conflict resolution skills

Skills

Team leadership and supervision Staff scheduling and resource allocation Customer complaint resolution Sales performance management Product knowledge and demonstrations Retail operations management Schedule and shift planning Customer relationship management

Experience

Experience in handling various situations and advising others, combined with demonstrated managerial experience in supervising and directing people and resources to achieve specific results within limited timeframes.

Education

Short-cycle tertiary education or equivalent qualification.

Workplace

This position is based in Daejeon, Daejeon, South Korea.

Culture

Delvaux fosters a refined, craftsmanship-driven workplace rooted in Belgian heritage and a deep respect for artisanal excellence. As an employer, the Maison values precision, creativity, and long-term expertise, offering an environment where teams contribute to the evolution of an iconic luxury leather goods house.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Delvaux, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Senior Client Advisor», «Sales Supervisor», «Client Relations Specialist», «Retail Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Delvaux

Delvaux Senior Sales Associate

Daejeon, South Korea

Continue to the application.