Richemont Sales Associate
Richemont seeks a Sales Associate in Boston to deliver exceptional luxury client service and drive boutique sales.
Overview
Richemont is a pre-eminent international luxury goods group comprising a portfolio of distinguished maisons across jewellery, watches, leather goods and writing instruments. The group prioritizes artisanal craftsmanship, heritage-led creativity and elevated client service, offering career mobility across its network of boutiques and maisons.
Role & Responsibilities
- Deliver exemplary, personalized service to high-net-worth and discerning clients, cultivating lasting relationships through proactive clienteling and follow-up.
- Achieve and exceed individual and boutique sales targets and KPIs through consultative selling and cross-selling across product categories.
- Maintain an immaculate boutique environment through meticulous visual merchandising and adherence to brand presentation standards.
- Operate point-of-sale (POS) systems accurately; manage transactions, cash handling and sales documentation with integrity.
- Support stock management activities including inventory control, receiving, replenishment and loss-prevention procedures.
- Plan and execute in-store events, private appointments and product launches in coordination with the boutique management.
- Keep current on product knowledge, maison collections, materials and craftsmanship to inform and inspire client conversations.
- Collaborate with boutique team and wider maison network to share market intelligence, client leads and best practices.
Qualifications
- Demonstrable client-facing excellence with a polished, professional demeanour appropriate for luxury retail.
- Legal authorization to work in the United States.
- Availability to work a flexible schedule including evenings, weekends and peak retail periods.
- Strong numeracy, attention to detail and high standards of integrity for cash-handling and stock control.
- Fluency in customer relationship management and ability to maintain confidentiality with client information.
Skills
Experience
Preferably 1+ years of retail experience, ideally within luxury, jewellery or watches; a proven track record of meeting sales targets and developing client relationships is highly valued.
Education
High school diploma or equivalent; tertiary education or formal retail/ sales training is advantageous.
Workplace
The successful candidate will be located in Boston, Massachusetts, USA. 43 luxury roles are listed in Boston on Cerulean, 1 posted in the last 48 hours. Across the Massachusetts region, Cerulean lists 53 open positions — 1 listed in the past two days. Cerulean currently advertises 2.262 open roles in USA, including 71 added in the last 48 hours.
Culture
Richemont cultivates a client-centric, craft-focused workplace where respect for artisanal traditions meets contemporary retail excellence. The organisation encourages cross-maison collaboration and professional development within an international network of boutiques.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.