Richemont Sales Associate
- Employment
- Contract
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jul 13, 2026
About Richemont
Richemont is one of the world’s foremost luxury groups, stewarding a distinguished portfolio of maisons across jewellery, watchmaking, fashion and accessories, including Cartier, Van Cleef & Arpels, Jaeger-LeCoultre and Montblanc. As an employer, it combines the heritage of artisanal excellence with a forward-looking culture shaped by innovation, client-centricity and responsible business. Its global teams operate in an environment that values craftsmanship, entrepreneurship and collaboration, offering opportunities to grow within iconic maisons and group functions alike. Richemont attracts professionals who aspire to contribute to enduring luxury, preserving rare savoir-faire while helping define the future of high craftsmanship.
Chloe Sales Associate position at Bicester boutique with Richemont. Full-time maternity cover role focusing on client relationships and sales excellence in luxury fashion retail.
Role & Responsibilities
- Deliver exceptional customer service and develop long-term client relationships, serving as a trustworthy advisor to each guest
- Manage CRM targets and implement personalized reach-out campaigns using all available clienteling tools
- Capture and maintain accurate client data and qualitative information to support portfolio development
- Drive omnichannel sales growth by leveraging all available services and channels to meet boutique and individual sales KPIs
- Actively participate in training programs and commercial activities set by boutique management
- Maintain impeccable store environment, back-of-house standards, and personal grooming at all times
- Proactively communicate structural or maintenance needs to boutique management to ensure a luxurious environment
- Implement store and back-of-house management guidelines and actively participate in inventory procedures
- Support after-sales clients and follow up to ensure flawless after-sales service
- Comply with all Richemont policies and luxury retail standards
Qualifications
- Demonstrated entrepreneurial mindset and commitment to operational excellence
- Strong interpersonal skills with ability to build and nurture client relationships
- Experience in luxury retail or high-end customer service environment preferred
- Proficiency in CRM systems and clienteling tools
- Multilingual capability; proficiency in Mandarin or Arabic highly advantageous
Skills
Experience
Experience in luxury retail, high-end fashion boutiques, or equivalent client-facing roles within premium retail environments is strongly preferred. Familiarity with omnichannel retail operations and CRM-driven sales approaches is advantageous.
Education
Secondary education or equivalent. Formal training in luxury retail, hospitality, or customer service is advantageous.
Workplace
The successful candidate will be located in Bicester, England, UK, with easy access to London.
Culture
Richemont fosters a refined, international workplace where its Maisons preserve exceptional craftsmanship while benefiting from the strength and perspective of a global luxury group. As an employer, it values long-term stewardship, collaboration, innovation, and the development of talent within an environment shaped by heritage, creativity, and high standards.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Richemont, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Luxury Stylist», «Sales Consultant», «Brand Ambassador», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.