Richemont Sales Associate (ACT) - Miami Design District

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Seniority Entry-Level
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Richemont is hiring an ACT Sales Associate in Miami Design District — boutique retail role focused on client service, training and sales performance.

Overview

Richemont is a global luxury goods group composed of prestigious maisons active in jewellery, watches, leather goods and accessories. The group is known for its emphasis on craftsmanship, heritage brands and client-focused retail experiences, and invests in training and career development across its boutiques and ateliers.

Role & Responsibilities

  • Deliver an exceptional, bespoke client experience consistent with luxury brand standards; build and maintain long-term client relationships through proactive clienteling.
  • Achieve individual and boutique sales targets and KPIs through consultative selling, merchandising and strategic upselling.
  • Participate fully in the Academy for Commercial Talent (ACT) curriculum and apply classroom learning to the sales floor.
  • Operate the point-of-sale (POS) system accurately, manage cash handling and complete sales administration with attention to detail.
  • Maintain boutique presentation and visual merchandising standards; manage stockroom organisation and assist with inventory and replenishment processes.
  • Collaborate with the boutique team and regional management to support events, private client appointments and local marketing initiatives.
  • Adhere to loss-prevention, compliance and brand security procedures at all times.

Qualifications

  • High school diploma or equivalent; tertiary education or retail qualification preferred.
  • Legal authorization to work in the United States.
  • Excellent interpersonal and communication skills with a polished, client-facing presence.
  • Flexible availability including evenings, weekends and peak retail periods.
  • Willingness to participate in a structured training programme and to progress within a luxury retail career.

Skills

Clienteling and relationship-building Consultative luxury retail selling Point-of-sale (POS) transactions and cash handling Visual merchandising and store standards Sales target orientation and KPI-driven performance Team collaboration and event support

Experience

Entry-level role; previous retail or luxury customer-facing experience preferred but not required. Candidates should demonstrate customer service aptitude and a passion for luxury goods; the ACT programme provides structured training for development.

Education

High school diploma or equivalent required; post-secondary education or retail-related certification preferred.

Workplace

This position is based in Miami, Florida, USA. Cerulean lists 112 open roles in Miami, including 4 posted recently. The broader Florida area accounts for 293 active listings on Cerulean, 8 of which are new. In USA as a whole, Cerulean currently features 2.232 open positions, with 74 posted this week.

Culture

Richemont fosters a culture that values artisanal excellence, heritage and meticulous client service. Teams operate in a collaborative, mentorship-driven retail environment with structured training pathways such as the Academy for Commercial Talent to accelerate commercial and leadership development.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.