Richemont Sales Associate (ACT) - Ala Moana

Location
Seniority Entry-Level
Posted ✦ Today
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Richemont seeks a Sales Associate (ACT) for Ala Moana, Honolulu — entry‑level luxury retail role focused on clienteling, sales and the Academy for Commercial Talent.

Overview

Richemont is a leading international luxury goods group comprising a portfolio of maisons in jewelry, watches, leather goods and accessories. As an employer, Richemont emphasizes craftsmanship, heritage and elevated client experiences, and operates structured talent programmes — including the Academy for Commercial Talent (ACT) — to develop retail professionals across its brand network.

Role & Responsibilities

  • Deliver exceptional, personalised client service and build long‑term client relationships through proactive clienteling and follow‑up.
  • Achieve individual and boutique sales targets while contributing to store KPIs and conversion metrics.
  • Complete the Academy for Commercial Talent (ACT) training curriculum and apply learnings to daily selling and product presentations.
  • Demonstrate thorough product knowledge across relevant maisons and convey brand heritage and technical details to clients.
  • Operate point‑of‑sale systems, process transactions accurately and maintain client records in the CRM.
  • Support visual merchandising standards, ensure boutique presentation aligns with brand guidelines and assist with stock replenishment.
  • Provide high‑quality after‑sales care including returns handling, repairs coordination and client communications.
  • Collaborate with boutique colleagues and management to maintain smooth store operations, inventory integrity and loss‑prevention practices.

Qualifications

  • High school diploma or equivalent; tertiary education in retail, hospitality, or business preferred.
  • Authorized to work in the United States.
  • Polished professional presentation and excellent interpersonal communication.
  • Flexible availability including weekends, evenings and peak retail periods.
  • Demonstrated commercial orientation, numeracy and attention to transactional accuracy.

Skills

Clienteling Luxury retail sales Product presentation and storytelling Visual merchandising Point‑of‑sale (POS) operations CRM and client database maintenance Sales reporting and KPI awareness Strong verbal communication and consultative selling

Experience

Entry‑level to 2 years of retail or customer‑facing experience; prior exposure to luxury or premium brands is advantageous. Candidates should demonstrate a track record of achieving sales targets or excellent customer service outcomes.

Education

High school diploma or equivalent; post‑secondary qualification in retail, hospitality, merchandising or business is desirable but not mandatory.

Workplace

The successful candidate will be located in Honolulu, Hawaii, USA. 19 luxury roles are listed in Honolulu on Cerulean, 3 posted in the last 48 hours. Across the Hawaii region, Cerulean lists 25 open positions — 3 listed in the past two days. Cerulean currently advertises 2.232 open roles in USA, including 74 added in the last 48 hours.

Culture

Richemont cultivates a workplace that values artisanal excellence, brand stewardship and continuous learning. The company invests in in‑house development programmes and encourages a client‑centric mentality, collaborative teamwork and attention to detail across its boutiques.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.