Richemont Sales Assistant
Richemont seeks a Sales Assistant in Seoul to deliver exceptional client service and drive boutique sales for its luxury maisons.
Overview
Richemont is a leading luxury goods group comprising a portfolio of prestigious maisons across jewellery, watches, leather goods and accessories. As a parent company to heritage brands, Richemont places a strong emphasis on craftsmanship, brand stewardship and long-term client relationships while supporting boutique-level retail excellence.
Role & Responsibilities
- Welcome and engage clients with polished, personalised service to cultivate long-term relationships and repeat business.
- Achieve and exceed boutique sales targets through consultative selling and effective clienteling.
- Demonstrate authoritative product knowledge across collections and convey craftsmanship and brand heritage to clients.
- Manage point-of-sale transactions, reconcile payments and ensure accurate record-keeping in the store’s systems.
- Support visual merchandising and maintain boutique standards, including window and in-store displays.
- Oversee stock handling: receiving, inventory control, replenishment and loss-prevention procedures.
- Coordinate appointments and follow-up communications using CRM tools to nurture prospects and existing clients.
- Deliver after-sales service, including handling alterations, repairs, returns and bespoke client requests with discretion.
Qualifications
- Professional presentation and a customer-centric approach appropriate to a luxury retail environment.
- Demonstrable sales aptitude with strong interpersonal and negotiation skills.
- Reliable organisational capability, attention to detail and numerical accuracy for cash handling and reporting.
- Ability to work flexible hours, including evenings and weekends, to meet boutique needs.
- Prior experience in a luxury or premium retail setting is preferred.
- Fluency in Korean and conversational English is advantageous for serving a diverse client base.
Skills
Experience
Preferably 1–2 years of retail sales experience, ideally within luxury, jewellery, watches or premium fashion; transferable experience in hospitality or high-end customer service may be considered.
Education
Secondary education (high school diploma) required; vocational training or coursework in retail, hospitality or luxury brand management is an advantage.
Workplace
This position is based in Seoul, Seoul, South Korea. Cerulean lists 567 open roles in Seoul, including 9 posted recently. In South Korea as a whole, Cerulean currently features 693 open positions, with 10 posted this week.
Culture
Richemont boutiques emphasise meticulous service, respect for artisanal heritage and a collegial atmosphere where professional development is encouraged. Teams operate with high standards of discretion and client care, supported by brand-led training and a focus on product mastery.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.