Richemont Sales Assistant
Richemont seeks an Assistant de Vente (Sales Assistant) in Paris — boutique role delivering luxury client service and supporting store operations.
Overview
Richemont is a leading international luxury goods group known for a portfolio of prestigious maisons spanning jewellery, watches, leather goods and writing instruments. As a steward of craftsmanship and heritage, the group operates a global retail network and invests in employee development, client service excellence and long-term brand equity.
Role & Responsibilities
- Deliver highly personalized, client-focused service in a luxury boutique, including greeting clients, building rapport and managing appointments.
- Support sales objectives through active clienteling, product presentation, upselling and follow-up to convert opportunities into transactions.
- Operate point-of-sale systems and process sales transactions accurately, managing cash handling and receipts according to brand procedures.
- Maintain boutique standards: visual merchandising, window presentation, stock replenishment and housekeeping to reflect the maison’s image.
- Assist with inventory control, deliveries and stock counts; coordinate with store management on replenishment and client orders.
- Provide after-sales service and manage basic client enquiries, returns and exchanges in line with brand policy.
- Collaborate with colleagues and escalate client or operational issues to the Store Manager as required.
Qualifications
- Professional, polished presentation and excellent interpersonal skills suited to a luxury environment.
- Demonstrable customer-service orientation with the ability to create long-term client relationships.
- Flexible availability including evenings and weekends to meet retail trading hours.
- Right to work in France and ability to operate in a high-turnover retail environment.
- Discretion, emotional intelligence and respect for client confidentiality.
Skills
Experience
Preferably 1+ years of customer-facing experience within luxury, premium retail or hospitality; prior boutique sales experience is an advantage.
Education
Secondary education (Baccalauréat or equivalent). Vocational diploma in retail, hospitality or a related field is preferred but not mandatory.
Workplace
This position is based in Paris, Île-de-France, France. Cerulean lists 3.316 open roles in Paris, including 67 posted recently. The broader Île-de-France area accounts for 3.727 active listings on Cerulean, 101 of which are new. In France as a whole, Cerulean currently features 4.275 open positions, with 127 posted this week.
Culture
Richemont’s retail maisons emphasise heritage, craftsmanship and impeccable client service. The workplace culture is client-centric and collaborative, with high standards of presentation and opportunities for professional development within luxury retail.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.