Richemont Sales & Operations Executive

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Location
DubaiDubaiUAE
Seniority
Mid-Level
Department
Retail & Boutique Operations
Industry
Fine Watches & Horology
Posted
May 6, 2026

About Richemont

Richemont is a leading international luxury goods holding company composed of prestigious maisons across watches, jewellery and related luxury categories. The group combines heritage craftsmanship with global retail and wholesale networks and offers employees exposure to high-calibre brands, cross-border career mobility and rigorously maintained maison standards.

Richemont is hiring a Sales & Operations Executive in Dubai to coordinate sales operations and drive retail performance across the region.

Role & Responsibilities

  • Support and drive sales performance by translating commercial objectives into operational actions across retail and wholesale channels.
  • Coordinate order management, stock replenishment and inventory control between boutiques, regional distribution centres and commercial teams to ensure in-stock availability and optimal product flow.
  • Produce and analyse weekly and monthly sales and operations KPIs, identifying trends and recommending corrective actions to meet revenue and margin targets.
  • Liaise with merchandising, client services, logistics and finance to resolve supply chain or sales bottlenecks and to align on promotions, launches and sell-through plans.
  • Implement and maintain standard operating procedures, ensuring compliance with brand visual, customer service and commercial policies.
  • Manage ad-hoc projects to improve operational efficiency, including process redesign, systems rollouts and commercial planning initiatives.

Qualifications

  • Bachelor’s degree in business, commerce, retail management or a related discipline preferred.
  • Proven experience in luxury retail or wholesale sales operations, ideally within watches, jewelry or premium fashion.
  • Strong analytical capability with demonstrated experience producing and interpreting commercial and operational metrics.
  • Excellent organisational skills with the ability to manage multiple stakeholders and competing priorities in a fast-paced environment.
  • High attention to detail and commitment to brand standards and customer experience excellence.

Skills

Sales operations management Inventory control and replenishment KPI reporting and sales analysis Commercial planning and sell-through optimisation Cross-functional stakeholder management Process improvement and SOP implementation Order management and logistics coordination Advanced Excel and data manipulation (pivot tables, VLOOKUP)

Experience

Typically 3–5 years of relevant experience in sales operations, retail operations or commercial coordination within luxury goods, watches, jewellery or premium fashion environments. Prior exposure to boutique operations and multi-channel distribution is highly desirable.

Education

Bachelor’s degree in business, commerce, retail management or related field preferred.

Workplace

The role is situated in Dubai, Dubai, UAE.

Culture

Richemont workplaces emphasize craftsmanship, maison-level autonomy and excellence in client service. The group values collaborative, detail-oriented professionals who are committed to preserving heritage while driving commercial performance and operational rigour across international markets.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Richemont, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Operations Specialist», «Commercial Operations Executive», «Retail Sales Operations Coordinator», «Business Operations Executive», «Sales Performance & Operations Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.