Richemont Sales and Operations Coordinator
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- Seniority
- Mid-Level
- Posted
- Mar 16, 2026
About Richemont
Richemont is a global luxury goods group that houses prestigious maisons across jewellery, watches, leather goods and writing instruments. As an employer it offers an international, brand-driven environment focused on craftsmanship, heritage and long-term brand equity, with career paths spanning retail, wholesale, product and corporate functions.
Richemont seeks a Sales and Operations Coordinator in Mexico City to manage retail order fulfilment, inventory and sales reporting for luxury maisons.
Role & Responsibilities
- Coordinate daily sales operations across the retail network: order entry, fulfilment, returns and inventory replenishment.
- Act as liaison between boutiques, distribution centers and regional teams to ensure on-time shipments and accurate stock levels.
- Produce and distribute regular sales and inventory reports; analyse variances and support forecasting activities.
- Maintain CRM and sales systems with up-to-date client records, sales orders and follow-up actions.
- Support retail events, product launches and store merchandising coordination, including logistics and materials management.
- Resolve operational escalations and liaise with finance and logistics to accelerate order-to-cash and returns processing.
- Contribute to process improvement projects to optimise retail workflows and increase operational efficiency.
Qualifications
- Bachelor’s degree in Business, Supply Chain, Logistics, Retail Management or equivalent.
- Proven commercial acumen with experience in luxury retail operations or sales support.
- Strong organisational skills and attention to detail; ability to manage competing priorities.
- Excellent stakeholder management and communication skills across internal teams and retail partners.
- Comfortable working with data and producing concise business reports.
Skills
Experience
Typically 2–4 years in retail operations, sales support or supply chain roles; experience within the luxury or premium retail sector is highly desirable.
Education
Bachelor’s degree in Business, Supply Chain, Logistics, Retail Management or a related field.
Workplace
The role is situated in Mexico City, Ciudad de México, Mexico.
Culture
Richemont cultivates a culture steeped in heritage and meticulous attention to detail, where artisanship and product excellence drive decision-making. The workplace is collaborative and international, emphasizing professionalism, respect for brand identity and opportunities for cross-functional development.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Richemont, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Operations Coordinator», «Retail Operations Coordinator», «Sales Support Coordinator», «Client Operations Coordinator», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.